At a Glance
- Tasks: Deliver five-star service and create memorable moments for guests in room dining.
- Company: Join the award-winning Royal Lancaster London, a top employer in hospitality.
- Benefits: Enjoy discounts, free meals, wellness support, and a fun team environment.
- Other info: Immediate start available; join us in making every guest's experience special.
- Why this job: Be part of a happy team that values personal growth and community.
- Qualifications: Positive attitude and a passion for delivering excellent service.
The predicted salary is between 12 - 15 € per hour.
Join the team that Always Cares! Are you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as a Casual Food & Beverage Attendant – In Room Dining at the Royal Lancaster London, where we encourage your personal development and growth. We are located next to Lancaster Gate tube station, and a short distance from Paddington, Bayswater and Marble Arch stations.
Some of our fabulous benefits you will enjoy as a Casual Food & Beverage Attendant – In Room Dining are:
- Pension scheme with company contributions
- 50% discount in all our restaurants and Spa’s across our properties
- Team member and Friends & Family rates across our properties
- Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing
- Bike to work scheme
- Recommend a Friend incentive
- Complimentary laundry
- Free meals on duty
- Opportunity to join our taskforces to contribute to the business focuses, community and environment
- Employee recognition schemes and Social Committee events including gala dinners and much more!
We are currently looking for a passionate Casual Food & Beverage Attendant – In Room Dining, to join our Food & Beverage department on a casual basis, with an immediate start to join us in consistently delivering memorable moments and five star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences, where we care about careers and not just jobs.
As a Casual Food & Beverage Attendant – In Room Dining, your main duties and expectations for the role will include:
- Ensure the service area is fully stocked for each service period.
- Take special care in maintaining cleanliness and report any damage when it occurs.
- Take in room dining orders via phone in line with the SOP.
- Post orders correctly in Simphony POS in line with the SOP.
- Use the hotel’s property management system (Opera) to get necessary information/reports.
We are Best Employer for 2021 at Springboard’s Excellence Awards, one of the happiest hotels in London, Earth Check Silver Certified 2025, 2 rosettes, Hoteliers’ Charter Approved, Preferred Hotels & Resorts member.
We are more concerned with what’s in the glass, not whether its’ half full or empty, so if you feel this Casual Food & Beverage Attendant – In Room Dining role is for you, come and pour some happiness into yours by joining our award winning family today! All applicants must be legally eligible to work in the UK.
F&B Attendant in City of Westminster employer: F&B Service (Royal Lancaster)
At the Royal Lancaster London, we pride ourselves on being an exceptional employer that values personal development and fosters a vibrant work culture. Located conveniently near Lancaster Gate tube station, we offer a range of benefits including generous discounts, a supportive Employee Assistance Programme, and opportunities for career growth through taskforces and recognition schemes. Join our award-winning team where your positive energy will contribute to creating memorable experiences for our guests in a fun and diverse environment.
Contact Detail:
F&B Service (Royal Lancaster) Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land F&B Attendant in City of Westminster
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Royal Lancaster London. Understand their values and what makes them tick. This way, you can show off how your vibe matches theirs!
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how you can bring positive energy and memorable moments to the team – that’s what they’re all about!
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. It shows you care about the role and are ready to represent the fabulous service they offer.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, don’t forget to apply through our website for the best chance!
We think you need these skills to ace F&B Attendant in City of Westminster
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about providing excellent service and creating memorable moments for our guests.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in food and beverage service. We love seeing how your past roles have prepared you for this position, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. No need for fluff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity with our team!
How to prepare for a job interview at F&B Service (Royal Lancaster)
✨Know the Company Culture
Before your interview, take some time to research the Royal Lancaster London and its values. They emphasise a positive and fun environment, so think about how you can demonstrate your own positive energy and passion for hospitality during the conversation.
✨Showcase Your Customer Service Skills
As a Food & Beverage Attendant, you'll be interacting with guests regularly. Prepare examples of how you've provided excellent service in the past. Think about specific situations where you went above and beyond to ensure customer satisfaction.
✨Familiarise Yourself with the Role
Review the job description thoroughly and understand the key responsibilities, like taking orders and using the POS system. Be ready to discuss how your previous experience aligns with these tasks and how you can contribute to delivering five-star service.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that show your interest in the role and the company. You might ask about team dynamics or opportunities for personal development, which aligns with their focus on growth and community.
