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- Tasks: Lead daily operations, manage teams, and enhance guest experiences at a vibrant hotel.
- Company: Stamford Bridge Hotel, located within Chelsea Football Club, offers a unique hospitality experience.
- Benefits: Enjoy 25 days holiday, private medical insurance, and a range of employee perks.
- Why this job: Join a dynamic team and make a real impact in a high-energy environment.
- Qualifications: Experience in hospitality management and strong customer service skills are essential.
- Other info: Diverse workplace culture that values unique perspectives and career growth.
The predicted salary is between 36000 - 60000 £ per year.
Stamford Bridge Hotel is seeking a charming and engaging Food and Beverage Manager with a passion for service excellence.
Responsibilities
- Daily Operations: Manage the daily operations of Front of House and Kitchen teams, oversee restaurant service, and provide catering updates in hotel operations meetings.
- Business Development: Assist in developing business plans, identify commercial opportunities, and seek innovative ways to enhance guest experience and maximize income.
- Event Support: Offer operational support to the Events Team, manage event bookings and resource allocation through planning and rotas.
- Team Management: Recruit, train, mentor, and lead Front of House and Back of House staff, ensuring adherence to company standards and motivation for customer‐focused service.
- Service Standards: Develop and maintain guest service standards, train the team in service delivery, and address non‐compliance issues.
- Financial Management: Manage supplier relationships, oversee stock control and pricing, support financial performance, and maintain financial and administrative records.
Qualifications
- Change Management: Experience of rebrand or new openings is highly desirable for this high‐visibility project.
- Leadership: Managerial experience in hospitality and 4‐star hotel restaurants, with preferred experience in a Rosette environment.
- Customer Centric: Strong customer service skills, confident and courteous manner, with experience handling complaints and requests.
- Excellent Communicator and Organizer: Clear and concise communication, outstanding organizational skills, and ability to multitask and troubleshoot.
- Commercial Acumen: Demonstrable achievements in budget delivery and KPI achievement.
Benefits
- Blue Hub – CFC Discount Platform
- 25 days Holiday (not including BH)
- Buy/Sell Annual Leave Option
- Company Pension
- Private Medical Insurance – Tax Subsidiary
- Employee Assistance Programme
- Annual Travel Loan
- CFC Membership Scheme
- Free Eye Test
- Life Assurance x 4 basic salary
- L&D Apprenticeship Scheme (if applicable)
About Us
Stamford Bridge Hotel London is operated by The Ascott Limited, situated within the grounds of Chelsea Football Club (CFC), offering a unique experience for football fans and non‐football fans alike. The Hotel features seven categories of rooms, accommodating up to four guests per room. All rooms offer Wi‐Fi, Private Bathrooms, and 24/7 room service, ensuring a comfortable and convenient stay. At Chelsea Football Club and The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives.
Food & Beverage Manager in London employer: F&B (Restaurant) - SBH
Contact Detail:
F&B (Restaurant) - SBH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at Stamford Bridge Hotel or similar venues. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Show off your personality! When you get that interview, let your charm and passion for service excellence shine through. Remember, they’re looking for someone who can engage with guests and lead a team, so be yourself!
✨Tip Number 3
Prepare for situational questions! Think about how you’d handle various scenarios in food and beverage management. They’ll want to see your problem-solving skills and customer-centric approach in action.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Stamford Bridge Hotel team.
We think you need these skills to ace Food & Beverage Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for food and beverage shine through! We want to see your enthusiasm for service excellence and how you can bring that to our team.
Tailor Your CV: Make sure your CV is tailored to the Food & Beverage Manager role. Highlight your relevant experience in hospitality, especially in managing teams and delivering exceptional guest experiences. We love seeing how your background fits with what we do!
Be Clear and Concise: In your cover letter, be clear and concise about why you're the perfect fit for us. Use straightforward language to communicate your skills and experiences, and don’t forget to mention any achievements in budget delivery or customer service!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly, and it shows you’re keen on joining our team at Stamford Bridge Hotel!
How to prepare for a job interview at F&B (Restaurant) - SBH
✨Know Your Venue
Before the interview, take some time to research Stamford Bridge Hotel and its unique offerings. Familiarise yourself with their dining options, service style, and any recent events or changes. This will not only show your genuine interest but also help you tailor your answers to align with their values.
✨Showcase Your Leadership Skills
As a Food & Beverage Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully managed teams in the past, particularly in high-pressure environments. Highlight your experience in training staff and maintaining service standards to illustrate your capability.
✨Discuss Financial Acumen
Be ready to talk about your experience with financial management, including budgeting and supplier relationships. Share specific examples of how you've maximised income or improved financial performance in previous roles. This will show that you understand the commercial side of the hospitality industry.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and customer service approach. Think of situations where you've handled complaints or improved guest experiences. Practising these scenarios will help you respond confidently and effectively during the interview.
