At a Glance
- Tasks: Lead a dynamic team to create unforgettable guest experiences in a newly refurbished restaurant.
- Company: Join The Unlimited Collection as we launch in the UK and expand our portfolio.
- Benefits: Career growth, valuable training, and access to a digital learning platform.
- Other info: Diverse and inclusive workplace where your unique perspective is valued.
- Why this job: Be part of an exciting journey in hospitality with a £10m investment project.
- Qualifications: Managerial experience in hospitality, strong customer service skills, and excellent communication.
The predicted salary is between 40000 - 50000 £ per year.
Mount Royal Hotel is seeking a Food and Beverage Manager who is ready for a new challenge. The successful candidate will lead the team to deliver outstanding guest experiences and manage our newly refurbished restaurant, which has received £10m investment as part of our hotel refurbishment project. This is a fantastic opportunity to join The Unlimited Collection as it debuts in the UK and be part of our journey as we expand our portfolio.
Responsibilities
- Daily Operations: Manage the daily operations of Front of House and Kitchen teams, oversee restaurant service, and provide catering updates in hotel operations meetings.
- Business Development: Assist in developing business plans, identify commercial opportunities, and seek innovative ways to enhance guest experience and maximise income.
- Event Support: Offer operational support to the Events Team, manage event bookings and resource allocation through planning and rotas.
- Team Management: Recruit, train, mentor, and lead Front of House and Back of House staff, ensuring adherence to company standards and motivating customer‑focused service.
- Service Standards: Develop and maintain guest service standards, train the team in service delivery, and address non‑compliance issues.
- Financial Management: Manage supplier relationships, oversee stock control and pricing, support financial performance, and maintain financial and administrative records.
Requirements
- Change Management: Experience of rebrand or new openings is highly desirable for this high‑visibility project.
- Leadership: Managerial experience in hospitality and 4‑star hotel restaurants, with preferred experience in a Rosette environment.
- Customer Centric: Strong customer service skills, confident and courteous manner, with experience handling complaints and requests.
- Excellent Communicator and Organizer: Clear and concise communication, outstanding organisational skills, and ability to multitask and troubleshoot.
- Commercial Acumen: Demonstrable achievements in budget delivery and KPI achievement.
Benefits
- Genuine career opportunities within our business.
- Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities.
Equal Opportunities & Diversity
At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives.
F&B Manager employer: F&B (Restaurant) - MRHE
Contact Detail:
F&B (Restaurant) - MRHE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, attend events, and engage with professionals on platforms like LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show up and shine! If you get the chance, visit the hotel or restaurant you're interested in. Chat with staff, observe the vibe, and express your enthusiasm for the role. This personal touch can make a lasting impression.
✨Tip Number 3
Prepare for interviews by researching the company and its values. Be ready to discuss how your experience aligns with their goals, especially around guest experience and team management. We want to see your passion for hospitality!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our journey at The Unlimited Collection.
We think you need these skills to ace F&B Manager
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your enthusiasm for delivering outstanding guest experiences, as this is key for us at Mount Royal Hotel.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the job description. Highlight your relevant experience in managing teams and operations, especially in a restaurant setting, so we can see how you fit into our vision.
Be Clear and Concise: We appreciate straightforward communication! Keep your application clear and to the point, focusing on your achievements and skills that align with the role of F&B Manager. Avoid fluff and get straight to what makes you a great candidate.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with The Unlimited Collection.
How to prepare for a job interview at F&B (Restaurant) - MRHE
✨Know Your Venue
Before the interview, take some time to research Mount Royal Hotel and its newly refurbished restaurant. Familiarise yourself with their menu, service style, and any recent news or events. This will show your genuine interest in the role and help you tailor your answers to align with their vision.
✨Showcase Your Leadership Skills
As a Food and Beverage Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, particularly in high-pressure environments. Highlight your experience in training and mentoring staff, as well as how you've maintained service standards.
✨Demonstrate Commercial Acumen
Be ready to discuss your experience with budget management and achieving KPIs. Think of specific instances where you've identified commercial opportunities or enhanced guest experiences that led to increased revenue. This will illustrate your ability to contribute to the hotel's financial success.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and customer service approach. Prepare for scenarios like handling complaints or managing a busy service period. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.