At a Glance
- Tasks: Lead the team and create unforgettable guest experiences in a vibrant restaurant.
- Company: Join the fun-loving team at Frankie & Benny’s, where great food meets great vibes.
- Benefits: Enjoy flexible hours, 50% off meals, and awesome perks like gym discounts.
- Other info: Be part of an inclusive team with fantastic career growth opportunities.
- Why this job: Step into a leadership role and make every guest's visit special.
- Qualifications: A positive attitude and love for hospitality are all you need!
The predicted salary is between 11 - 13 € per hour.
At Frankie & Benny’s, we believe the best moments in life are shared—over pizza, burgers, laughter, and unforgettable memories. If you love great food and great vibes, and you’re ready to lead a team that delivers amazing guest experiences, we’d love to welcome you as a Front of House Supervisor!
Why Join Frankie & Benny’s?
- Hourly pay and opportunity to earn Tronc
- A Place for Everyone– We celebrate individuality and believe our differences make us stronger. Whoever you are, if you bring passion and leadership, there’s a seat at our table for you!
- Flexible Working– Contracts that fit your lifestyle.
- Awesome Discounts– 50% off food and drink across all Big Table Group brands, plus 25% off for friends & family.
- Wellbeing & Support– Our Employee Program includes a 24/7 virtual GP, mental health support, second medical opinion service, and more.
- Career Growth– Fully funded apprenticeships and development opportunities (Hospitality Supervisor Level 3).
- Perks & Rewards– Free meals on shift, early access to wages, discounted gym memberships, and exclusive savings on theme parks, shopping, and more!
- Team Celebrations– Competitions, team parties, and chances to win e‑points to spend on your favourite retailers.
What You’ll Do as a Supervisor:
- Open and close the restaurant securely and confidently.
- Lead the floor– Work closely with the Management Team to run smooth, successful shifts.
- Be the go‑to person– Support both Front and Back of House teams and build strong relationships.
- Deliver standout service– Make sure every guest leaves with a smile.
- Thrive in the buzz– Bring energy and confidence to a fast‑paced, high‑energy environment.
Who We’re Looking For:
If you love hospitality, enjoy chatting with people, and take pride in making guests feel welcome, you could be exactly who we’re looking for. At Frankie & Benny’s, our front of house teams are the face of everything we do. From warm welcomes and great service to creating those little moments that keep guests coming back, you’ll play a big part in making every visit feel special. You’ll be part of a friendly, supportive team where you can be yourself, learn new skills, and grow in confidence.
We’re proud to be an inclusive workplace where everyone belongs. If you need any reasonable adjustments during the hiring process, just let us know – we’re always happy to help.
Thinking about using AI tools for your application? They can help you get started, but what really stands out to us is you – your personality, enthusiasm, and love for looking after guests.
What’s the process? Application → CV review → interview → offer and onboarding.
You don’t need loads of experience – just a positive attitude, a smile, and a genuine love for hospitality. If you enjoy working with people and being part of a buzzing restaurant team, we’d love to welcome you to Frankie & Benny’s!
Ready to bring your energy to the floor? Apply now and start your leadership journey with Frankie & Benny’s!
Supervisor employer: FB Newcastle
At Frankie & Benny’s, we pride ourselves on creating a vibrant and inclusive work environment where individuality is celebrated. As a Supervisor, you'll enjoy flexible working hours, generous discounts, and comprehensive wellbeing support, all while leading a passionate team dedicated to delivering exceptional guest experiences. With opportunities for career growth through fully funded apprenticeships and a culture that values teamwork and fun, Frankie & Benny’s is the perfect place to advance your hospitality career.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time at Frankie & Benny’s. Grab a bite, soak in the vibes, and chat with the staff. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Show off your personality! When you’re in the interview, let your enthusiasm for hospitality shine through. Share stories about your experiences and how you’ve made guests feel special in the past. We love seeing genuine passion!
✨Tip Number 3
Be ready to demonstrate your leadership skills! Think of examples where you’ve led a team or handled a busy situation. We want to see how you thrive in a fast-paced environment and how you can motivate others.
✨Tip Number 4
Don’t forget to ask questions! Show us you’re interested by asking about team celebrations, career growth opportunities, or how they support their staff. It’s a great way to show you’re keen to be part of the Frankie & Benny’s family!
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for hospitality and your love for making guests feel welcome.
Tailor Your CV:Make sure your CV is tailored to the Supervisor role at Frankie & Benny’s. Highlight any relevant experience, especially in hospitality or leadership, and don’t forget to mention your ability to thrive in a fast-paced environment!
Keep It Clear and Concise:We appreciate clarity, so keep your application straightforward and to the point. Use bullet points where possible and make sure it’s easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at FB Newcastle
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with Frankie & Benny’s menu. Being able to discuss your favourite dishes and what makes them special shows your passion for the food and the brand. Plus, it’ll help you connect with the interviewers who are likely just as enthusiastic about the menu!
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. This will demonstrate your ability to thrive in a fast-paced environment and your readiness to take on a leadership role.
✨Bring Your Personality
Frankie & Benny’s values individuality, so don’t be afraid to let your personality shine through during the interview. Share stories that highlight your enthusiasm for hospitality and how you create memorable experiences for guests. Authenticity is key!
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewers. Inquire about team dynamics, training opportunities, or how they celebrate successes. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values.
