At a Glance
- Tasks: Lead the team and create unforgettable guest experiences at Frankie & Benny's.
- Company: Join a vibrant restaurant known for great food and fun vibes.
- Benefits: Enjoy flexible hours, 50% off meals, and career growth opportunities.
- Other info: Inclusive workplace with celebrations and perks to enjoy.
- Why this job: Be part of a supportive team where your personality shines.
- Qualifications: A positive attitude and love for hospitality are all you need.
The predicted salary is between 24000 - 30000 £ per year.
Step Up and Lead the Floor – Become a Supervisor at Frankie & Benny’s! At Frankie & Benny’s, we believe the best moments in life are shared—over pizza, burgers, laughter, and unforgettable memories. If you love great food and great vibes, and you’re ready to lead a team that delivers amazing guest experiences, we’d love to welcome you as a Front of House Supervisor!
Why Join Frankie & Benny’s?
- Hourly pay and opportunity to earn Tronc
- A Place for Everyone – We celebrate individuality and believe our differences make us stronger. Whoever you are, if you bring passion and leadership, there’s a seat at our table for you!
- Flexible Working – Contracts that fit your lifestyle.
- Awesome Discounts – 50% off food and drink across all Big Table Group brands, plus 25% off for friends & family.
- Wellbeing & Support – Our Employee Program includes a 24/7 virtual GP, mental health support, second medical opinion service, and more.
- Career Growth – Fully funded apprenticeships and development opportunities (Hospitality Supervisor Level 3).
- Perks & Rewards – Free meals on shift, early access to wages, discounted gym memberships, and exclusive savings on theme parks, shopping, and more!
- Team Celebrations – Competitions, team parties, and chances to win e-points to spend on your favourite retailers.
What You’ll Do as a Supervisor:
- Open and close the restaurant securely and confidently.
- Lead the floor – Work closely with the Management Team to run smooth, successful shifts.
- Be the go-to person – Support both Front and Back of House teams and build strong relationships.
- Deliver standout service – Make sure every guest leaves with a smile.
- Thrive in the buzz – Bring energy and confidence to a fast-paced, high-energy environment.
Who We’re Looking For:
If you love hospitality, enjoy chatting with people, and take pride in making guests feel welcome, you could be exactly who we’re looking for. At Frankie & Benny’s, our front of house teams are the face of everything we do. From warm welcomes and great service to creating those little moments that keep guests coming back, you’ll play a big part in making every visit feel special. You’ll be part of a friendly, supportive team where you can be yourself, learn new skills, and grow in confidence. We’re proud to be an inclusive workplace where everyone belongs. If you need any reasonable adjustments during the hiring process, just let us know – we’re always happy to help.
Thinking about using AI tools for your application? They can help you get started, but what really stands out to us is you – your personality, enthusiasm, and love for looking after guests.
What’s the process? Application → CV review → interview → offer and onboarding. You don’t need loads of experience – just a positive attitude, a smile, and a genuine love for hospitality. If you enjoy working with people and being part of a buzzing restaurant team, we’d love to welcome you to Frankie & Benny’s!
Ready to bring your energy to the floor and start your leadership journey with Frankie & Benny’s?
Supervisor in Newcastle upon Tyne employer: FB Newcastle
Frankie & Benny’s in Newcastle upon Tyne is an excellent employer for those passionate about cooking and teamwork. With a vibrant work culture that prioritises fun and collaboration, employees enjoy flexible hours, competitive pay, and numerous benefits including discounts and wellbeing support. The company also fosters personal growth, providing ample opportunities for career advancement within a dynamic kitchen environment.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Newcastle upon Tyne
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at FB Newcastle and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Supervisor in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at FB Newcastle that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at FB Newcastle.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at FB Newcastle get a sense of who you are beyond your experience!
How to prepare for a job interview at FB Newcastle
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at FB Newcastle and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
