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- Tasks: Provide expert 2nd line support for Microsoft 365 services and manage network administration tasks.
- Company: Join a dynamic, growing organisation focused on digitalisation and process improvement.
- Benefits: Enjoy a £46,000 salary, bonuses, pension, training budget, and flexible working options.
- Why this job: Become a Microsoft 365 expert in a supportive, innovative environment with autonomy over your projects.
- Qualifications: Experience in Microsoft 365 projects, Azure AD, Intune, and strong communication skills required.
- Other info: Work 2 days on-site in Chester and thrive in a collaborative team atmosphere.
The predicted salary is between 38000 - 64000 £ per year.
Join a dynamic, growing organization as a 2nd Line Support Engineer or Cloud Engineer and play a pivotal role in delivering Microsoft 365 projects and supporting customers. You’ll provide expert support for Office 365, SharePoint, Teams, Exchange, and OneDrive, while driving digitalization and process improvement in a collaborative, autonomous environment.
What You’ll Do
- Deliver 2nd line support for Office 365, SharePoint, Teams, Exchange, and OneDrive.
- Administer Azure AD, Intune, and other Microsoft 365 services.
- Manage network administration tasks, including DHCP, DNS, and firewall changes.
- Implement backup technologies and disaster recovery strategies.
What We’re Looking For
- Proven experience delivering Microsoft 365 projects and providing 2nd line support.
- Expertise in Azure AD, Intune, Office 365, and SharePoint administration.
- Proficiency in:
- PowerShell
- Sophos/Juniper Firewalls, DHCP, DNS, and remote access.
- Intune/MDM
What We Offer
- £46,000 salary
- Bonus
- Pension
- Training budget and support for certifications (e.g., Microsoft 365, Azure).
- Autonomy over your work and projects.
- A supportive team environment.
- Opportunity to become a Microsoft 365 subject matter expert.
- Flexible working with 2 days on-site in Chester.
Why Join Us?
This is an exciting opportunity for a skilled engineer to grow as a Microsoft 365 expert in a rapidly expanding organization. With your experience in Azure, Office 365, network administration, you’ll thrive in our innovative, employee-focused environment.
How to Apply
Ready to take the next step? Click APPLY NOW to submit your application.
2nd Line Support Engineer employer: Fazer Recruitment
Contact Detail:
Fazer Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2nd Line Support Engineer
✨Tip Number 1
Familiarise yourself with the specific Microsoft 365 services mentioned in the job description, such as Office 365, SharePoint, and Teams. Having hands-on experience or relevant projects to discuss can really set you apart during interviews.
✨Tip Number 2
Brush up on your PowerShell skills, as it's a key requirement for this role. Consider creating small scripts or automating tasks to demonstrate your proficiency, which can be a great talking point in your interview.
✨Tip Number 3
Network with current or former employees of StudySmarter on platforms like LinkedIn. They can provide insights into the company culture and the specifics of the role, which can help you tailor your approach.
✨Tip Number 4
Prepare to discuss your experience with network administration tasks, particularly DHCP, DNS, and firewall changes. Be ready to share examples of how you've successfully managed these in past roles, as practical experience is highly valued.
We think you need these skills to ace 2nd Line Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft 365, Azure AD, and network administration. Use specific examples that demonstrate your expertise in delivering 2nd line support and managing relevant technologies.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your ability to drive digitalization. Mention your familiarity with Office 365, SharePoint, and other tools mentioned in the job description, and explain how you can contribute to the team.
Highlight Relevant Skills: In your application, emphasise your proficiency in PowerShell, firewall management, and Intune/MDM. These skills are crucial for the role, so make sure they stand out in your written materials.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for a 2nd Line Support Engineer.
How to prepare for a job interview at Fazer Recruitment
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Microsoft 365, Azure AD, and other relevant technologies. Highlight specific projects you've worked on and the impact of your contributions.
✨Demonstrate Problem-Solving Abilities
Expect scenario-based questions that assess your troubleshooting skills. Practice explaining your thought process when resolving technical issues, especially related to Office 365 and network administration.
✨Communicate Clearly
Strong communication skills are essential for this role. Practice articulating complex technical concepts in a way that is easy to understand, as you may need to explain solutions to non-technical stakeholders.
✨Research the Company Culture
Understand the values and work environment of the organisation. Be ready to discuss how you align with their focus on collaboration and autonomy, and how you can contribute to their team dynamic.
