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- Tasks: Lead a passionate team to deliver exceptional guest experiences in a vibrant restaurant.
- Company: Fazenda, known for its authentic Churrasco dining experience.
- Benefits: Enhanced pay, generous discounts, free meals, and supportive leadership.
- Other info: Opportunities for personal growth and career progression in a fun environment.
- Why this job: Join a dynamic team and make a real impact on guest satisfaction.
- Qualifications: Strong communication skills, team player, and a passion for hospitality.
The predicted salary is between 30000 - 40000 £ per year.
Benefits:
- Enhanced maternity and paternity pay up to 9 months full pay
- Christmas Day and New Year’s Day closures to guarantee time off with your loved ones
- 50% brand discount on both food and drink
- Free meals during breaks
- Complimentary meal for two to celebrate your work anniversary each year you’re working with us
- Employee assistance programme
- A supportive and inclusive leadership team
- Opportunities to develop and progress
The advertised wage is inclusive of an hourly rate of £12.90 per hour plus anticipated tronc of approximately £6.10 per hour.
We are looking for an engaging and passionate hospitality professional to join our team as a Guest Service Representative! You will bring out the best in team members by harnessing and developing individual talent and lead the team to consistently perform to a high level and deliver an exceptional experience for our guests. We believe that it is our people that make the difference and help us stand out as being the best. If you are passionate, warm and genuine, we want to hear from you. You will need to be a strong communicator, a team player, have the willingness to learn, show great initiative and share our values of providing the highest quality of service and products to all our guests.
Role:
The role of the Guest Service Representative is to effectively manage the day to day running of the restaurant, ensuring exceptional levels of guest care are consistently delivered. You will work hands-on alongside the Team, focusing on delivering an exceptional guest experience and maintaining high operational standards. While you may assist with some management tasks, your primary responsibility will be to lead by example on the restaurant floor, ensuring seamless service and addressing any immediate operational needs.
About Us:
At Fazenda, we are proud to offer an authentic Churrasco Experience, from the Pampas of Southern Brazil to the UK. Offering continuous table-side service of the finest grilled meats, our mission is to elevate rodizio dining to unparalleled heights.
Team Leader in Birmingham employer: Fazenda Rodizio Bar & Grill
Contact Detail:
Fazenda Rodizio Bar & Grill Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in Birmingham
✨Tip Number 1
Get to know the company culture before your interview. Check out Fazenda's social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their unique Churrasco experience.
✨Tip Number 2
Practice your communication skills! As a Team Leader, you'll need to engage with both guests and team members. Try role-playing common scenarios with a friend or family member to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Show off your passion for hospitality during the interview. Share specific examples of how you've gone above and beyond for guests in the past. This will demonstrate your commitment to delivering exceptional service, which is key to standing out as a candidate.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision. And remember, apply through our website for the best chance at landing the job!
We think you need these skills to ace Team Leader in Birmingham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see how much you care about providing exceptional service and creating memorable experiences for our guests.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience that aligns with the Team Leader role. Use keywords from the job description to show us you understand what we're looking for!
Be Genuine: We value authenticity, so be yourself in your application. Share your unique story and what makes you a great fit for our team. We’re looking for warm and genuine individuals who can connect with both guests and team members.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our Fazenda family!
How to prepare for a job interview at Fazenda Rodizio Bar & Grill
✨Know the Company Inside Out
Before your interview, take some time to research Fazenda and its unique Churrasco experience. Understand their values, mission, and what sets them apart in the hospitality industry. This knowledge will not only impress your interviewers but also help you align your answers with their expectations.
✨Showcase Your Leadership Skills
As a potential Team Leader, it's crucial to demonstrate your ability to inspire and develop others. Prepare examples of how you've successfully led a team in the past, focusing on how you harnessed individual talents and maintained high operational standards. Be ready to discuss your approach to creating an inclusive and supportive environment.
✨Emphasise Communication and Teamwork
Since the role requires strong communication skills and being a team player, think of specific instances where you've effectively communicated with colleagues or resolved conflicts. Highlight your willingness to learn and adapt, as these traits are essential for delivering exceptional guest experiences.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the company culture. Ask about opportunities for development and progression, or how they support their team members. This shows your genuine interest in the position and helps you assess if it's the right fit for you.