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- Tasks: Engage with customers, conduct surveys, and resolve queries during home renovations.
- Company: Join a dynamic team focused on improving social housing.
- Benefits: Earn £16.00 per hour with flexible working hours.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Customer service experience is essential; great communication skills a must.
- Other info: Temporary role for 3 months with potential for future opportunities.
The predicted salary is between 13 - 16 £ per hour.
We are hiring for a temp Customer Liaison Officer based in Macclesfield for a social housing kitchens & bathrooms scheme, starting ASAP for 3 months. 44 kitchens and bathrooms being completed. The CLO will be doing the pre-start surveys alongside visiting customers/tenants during the building works.
Duties of the Customer Liaison Officer include:
- Pre-entry visits and surveys
- On-site visits with customers during works
- Collect tenancy agreement/approval forms
- Visiting tenants in their homes to advise them on when and what work is being carried out
- Act as the main point of contact and deal with any problems/queries that tenant may have
- Monitor customer complaints and resolve any potential issues
- Monitor customer satisfaction
Customer Liaison/ Customer Service experience is essential!
Pay rate: £16.00 per hour paid by Umbrella.
How to apply: Please apply directly to this job ad or for more information please call Sam at Fawkes & Reece on 01204 554 884.
Customer Liaison Officer - Temp in Warrington employer: Fawkes & Reece
Contact Detail:
Fawkes & Reece Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Liaison Officer - Temp in Warrington
✨Tip Number 1
Get to know the company! Research their projects and values so you can chat about them during your interview. It shows you're genuinely interested and helps you stand out.
✨Tip Number 2
Practice your communication skills. As a Customer Liaison Officer, you'll need to be clear and friendly. Role-play with a mate or in front of a mirror to boost your confidence!
✨Tip Number 3
Network like a pro! Connect with people in the industry on LinkedIn or at local events. You never know who might have a lead on a job or offer some valuable advice.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application seen. Plus, we love seeing familiar names when we’re reviewing candidates!
We think you need these skills to ace Customer Liaison Officer - Temp in Warrington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience, especially in social housing. We want to see how your skills match the role of a Customer Liaison Officer, so don’t be shy about showcasing relevant experiences!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this temp role. We love seeing enthusiasm and a personal touch, so let your personality come through while keeping it professional.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since you'll be the main point of contact for tenants. Avoid jargon and make it easy for us to understand your qualifications.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Fawkes & Reece
✨Know Your Stuff
Make sure you understand the role of a Customer Liaison Officer inside out. Familiarise yourself with social housing projects, especially kitchens and bathrooms schemes. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully handled customer service issues or liaised with clients. Highlight any experience with pre-entry visits or on-site customer interactions, as this will be crucial for the job.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the project or the team. This shows that you’re engaged and eager to learn more about how you can contribute to their success.
✨Be Personable
As a Customer Liaison Officer, you'll need to connect with tenants. During the interview, let your personality shine through. Be friendly and approachable, as this will reflect how you’ll interact with customers on the job.
