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- Tasks: Enhance resident relations and manage appointments during refurbishment projects.
- Company: Reputable social housing contractor focused on community improvement.
- Benefits: Competitive salary, permanent role, and travel opportunities across the North West.
- Why this job: Make a real difference in residents' lives while working on impactful projects.
- Qualifications: Strong customer service skills, full driving license, and ideally a CSCS Card.
- Other info: Join a dynamic team dedicated to energy efficiency upgrades and community support.
The predicted salary is between 36000 - 60000 £ per year.
A reputable social housing contractor in England is seeking a Tenant Liaison Officer to enhance resident relations in refurbishment projects. The ideal candidate will have a strong background in face-to-face customer service, a full driving license, and ideally a CSCS Card.
This role involves managing appointments, addressing tenant concerns, and fostering relationships during energy efficiency upgrades and refurbishments. The successful applicant will be expected to travel across the North West. Competitive salary and permanent role.
Tenant Liaison & Home Improvement Coordinator employer: Fawkes & Reece
Contact Detail:
Fawkes & Reece Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenant Liaison & Home Improvement Coordinator
✨Tip Number 1
Get to know the company culture! Research the social housing contractor and understand their values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your face-to-face customer service skills. Since this role is all about enhancing resident relations, consider role-playing scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips on the interview process and what it’s really like to work there, which can give you an edge.
✨Tip Number 4
Don’t forget to apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows you’re serious about landing the job!
We think you need these skills to ace Tenant Liaison & Home Improvement Coordinator
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in face-to-face customer service. We want to see how you've successfully managed tenant concerns and built relationships in previous roles.
Tailor Your Application: Don’t just send a generic CV! We love it when applicants tailor their applications to the role. Mention specific experiences that relate to managing appointments and working on refurbishment projects.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your key points stand out without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Fawkes & Reece
✨Know Your Stuff
Make sure you understand the role of a Tenant Liaison Officer inside out. Familiarise yourself with the specific challenges faced in social housing, especially during refurbishment projects. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role heavily relies on face-to-face customer service, prepare examples from your past experiences where you've successfully managed tenant concerns or improved resident relations. Be ready to discuss how you handle difficult situations and maintain a positive attitude.
✨Be Ready to Talk Logistics
As you'll be travelling across the North West, it's important to show that you're organised and can manage appointments effectively. Think about how you would plan your day to maximise efficiency and minimise disruption for tenants during refurbishments.
✨Demonstrate Your Team Spirit
This role involves working closely with various teams, so be prepared to discuss how you collaborate with others. Share examples of how you've worked in a team setting to achieve common goals, especially in challenging environments like construction or home improvement.
