At a Glance
- Tasks: Engage with customers, manage show homes, and achieve sales targets.
- Company: Join a dynamic house builder in the Cheshire region.
- Benefits: Enjoy competitive pay, mileage reimbursement, and flexible working hours.
- Other info: Work Thursday to Monday, including weekends, for a vibrant team atmosphere.
- Why this job: Gain valuable sales experience while contributing to exciting housing developments.
- Qualifications: Previous experience in new build housing and IT skills required.
Sales Advisor
A national house builder providing quality new homes in the North West region have an opportunity for an experienced Sales Advisor for their development based in Lancashire.
Sales Advisor role
Reporting to the Sales Manager your role is to ensure sales targets are met through negotiation and selling of plots ensuring all aspects of the sale are in conformity with the standards as set by the New Homes Quality Code.
The role will include:
- Manage the sales activities for allocated developments, including lead management, customer appointments, reservations, sales transactions, legal completions and the sale of finishing touches, to ensure achievement of sales targets.
- Manage communication and administration associated with sales transactions, including liaising with Solicitors, Estate Agents and New Homes Mortgage Advisers to ensure exchange takes place in a timely manner and required documentation is provided and the home sale is audit compliant.
- Update and maintain the CRM system to log the customer journey and facilitate timely and accurate management information.
- Communicate with customers to ensure the pre-move and after-sales company pledge is adhered to, enhancing the customer experience
- Work cohesively with other departments across the Operating Company such as Construction, Commercial and Legal to ensure achievement of completion targets and timely updates relating to plot progress.
- Complete weekly competitor reports, to ensure we can benchmark pricing and our value proposition against the local new build competitors
- Maintain the customer hub and show homes on the development in line with brand and company standards.
- Comply with the Group Health, Safety and Environment Policy and ensure compliance of prospective buyers during site visits and pre-sale and new home demonstrations to minimise incidents and accidents.
- Your working week will be Thursday to Monday with Tuesday and Wednesday as your days off
Experience, qualifications and skills required
- Previous experience selling new build properties
- Excellent communication skills, both written and verbal
- A good understanding of Microsoft Package, including Excel and Word
- Commercially astute with a good understanding of the market and competitors
- Able to build relationships across functions, internally and externally
- Minimum of 5 GCSE\βs A-C or above is preferred
- Flexible to work at key selling times including weekends and bank holidays
- Full UK Driving Licence is required
What\βs on offer?
The company are offering a competitive salary (dependant on experience), commission, bonus on extras, additional bonus for successful HBF surveys, 25 days holiday plus bank holidays (in lieu), pension scheme and life cover.
If the Sales Advisor role is of interest, please contact Deena at Fawkes & Reece or apply via the link provided.
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Sales Advisor employer: Fawkes & Reece
Contact Detail:
Fawkes & Reece Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Sales Advisor
β¨Tip Number 1
Familiarise yourself with the local housing market in Cheshire. Understanding the area, including property prices and popular developments, will help you engage effectively with customers and demonstrate your expertise during interviews.
β¨Tip Number 2
Brush up on your knowledge of the company's house types and specifications. Being able to discuss these confidently will show your commitment and readiness for the role, making you a more attractive candidate.
β¨Tip Number 3
Prepare to discuss your previous experience in new build housing developments. Highlight specific examples where you successfully managed customer interactions or achieved sales targets to demonstrate your capability.
β¨Tip Number 4
Network with professionals in the industry, especially those who have worked in similar roles. This can provide valuable insights and potentially lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace Sales Advisor
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Sales Advisor position. Tailor your application to highlight relevant experience in new build housing developments.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience in sales, particularly in the housing sector. Mention specific achievements, such as sales targets met or customer satisfaction ratings.
Showcase Your Skills: Demonstrate your IT literacy and any relevant certifications, like a CSCS Card, in your application. Include examples of how you've effectively managed customer interactions and maintained high standards in previous roles.
Craft a Compelling Cover Letter: Write a personalised cover letter that explains why you are a great fit for the Sales Advisor role. Mention your passion for customer service and your ability to work weekends, as this is part of the job requirements.
How to prepare for a job interview at Fawkes & Reece
β¨Know Your Product
Familiarise yourself with the company's house types, specifications, and the buying process. Being able to discuss these confidently will show your expertise and help you connect with potential customers.
β¨Demonstrate Customer Engagement Skills
Prepare examples of how you've successfully engaged with customers in previous roles. Highlight your ability to provide a professional and friendly experience, as this is crucial for a Sales Advisor.
β¨Understand Sales Targets
Be ready to discuss how you have achieved sales targets in the past. Show that you understand the importance of meeting goals like legal completions and average selling prices, and be prepared to share strategies you've used.
β¨Research the Local Market
Conduct some research on the Cheshire housing market before your interview. Being knowledgeable about local trends and competitors will demonstrate your commitment and readiness for the role.