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- Tasks: Build strong relationships with residents and coordinate home improvement projects.
- Company: Reputable social housing contractor known for quality service.
- Benefits: Permanent position with great employee retention and travel opportunities.
- Why this job: Make a difference in your community while developing your customer service skills.
- Qualifications: Strong customer service background, full driving licence, CSCS Card preferred.
- Other info: Join a supportive team and enjoy a fulfilling career in social housing.
The predicted salary is between 30000 - 42000 £ per year.
A reputable social housing contractor is seeking a Tenant Liaison Officer to maintain strong relationships with residents during refurbishment and maintenance works. This permanent position requires excellent customer service skills and a willingness to travel across the North West.
Responsibilities include:
- Advising tenants
- Booking appointments
- Chairing meetings
Candidates should have a strong background in customer service, a full driving licence, and ideally a current CSCS Card. Join a company known for quality service and employee retention.
Tenant Liaison & Home Improvement Coordinator in Sale employer: Fawkes & Reece
Contact Detail:
Fawkes & Reece Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenant Liaison & Home Improvement Coordinator in Sale
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews! Research the company and think about how your customer service skills can shine in the role of Tenant Liaison Officer. We want you to show them why you’re the best fit!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the position.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Let’s get you that Tenant Liaison role!
We think you need these skills to ace Tenant Liaison & Home Improvement Coordinator in Sale
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've built strong relationships with clients or residents in the past, especially in challenging situations.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Tenant Liaison role. We love seeing candidates who put in the effort!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Fawkes & Reece
✨Know Your Stuff
Make sure you understand the role of a Tenant Liaison Officer inside out. Familiarise yourself with the responsibilities mentioned in the job description, like advising tenants and booking appointments. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role heavily relies on excellent customer service, prepare examples from your past experiences where you've successfully handled difficult situations or improved tenant satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Be Ready to Discuss Travel
As the job requires travelling across the North West, be prepared to discuss your availability and willingness to travel. Mention any previous experience you have with managing travel logistics or working in different locations, as this will demonstrate your adaptability.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or ongoing projects. This shows that you’re not just interested in the job, but also in how you can contribute to the company's success and fit into their environment.
