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- Tasks: Build strong relationships with residents during housing upgrades and manage their queries.
- Company: Reputable social housing contractor focused on community improvement.
- Benefits: Permanent position with competitive pay and opportunities for career growth.
- Why this job: Make a real difference in people's lives while enhancing your customer service skills.
- Qualifications: Strong customer service skills, full driving license, CSCS Card preferred.
- Other info: Flexible travel across the North West required.
The predicted salary is between 36000 - 60000 £ per year.
A reputable social housing contractor in the North West is seeking a Tenant Liaison Officer on a permanent basis. You will be responsible for fostering relationships with residents during refurbishment and maintenance works. The role includes managing appointments and addressing tenant queries.
Candidates should demonstrate strong customer service skills, have a full driving license, and ideally hold a CSCS Card. This position involves traveling across the North West, so flexibility is essential.
Resident Liaison Specialist – Social Housing Upgrades in Manchester employer: Fawkes & Reece
Contact Detail:
Fawkes & Reece Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Specialist – Social Housing Upgrades in Manchester
✨Tip Number 1
Network like a pro! Reach out to your contacts in the social housing sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and think about how your customer service skills can shine in the role of a Resident Liaison Specialist. Be ready to share examples of how you've handled tenant queries in the past.
✨Tip Number 3
Show off your flexibility! Since this role involves travelling across the North West, be sure to highlight your willingness to adapt and manage appointments effectively during your conversations with potential employers.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for jobs that match your skills. Plus, it shows you're serious about landing that Resident Liaison Specialist position!
We think you need these skills to ace Resident Liaison Specialist – Social Housing Upgrades in Manchester
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've successfully managed tenant queries and built relationships in the past.
Tailor Your Application: Don’t just send a generic CV! We love it when candidates tailor their applications to the role. Mention specific experiences that relate to fostering relationships and managing appointments.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences shine through without any fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at Fawkes & Reece
✨Know Your Stuff
Make sure you understand the role of a Resident Liaison Specialist inside out. Familiarise yourself with social housing upgrades and the specific challenges tenants face during refurbishment. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since strong customer service skills are crucial for this role, prepare examples from your past experiences where you've successfully managed tenant queries or resolved conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Flexibility is Key
Given that the job involves travelling across the North West, be ready to discuss your availability and willingness to adapt to different schedules. Highlight any previous roles where you had to be flexible and how you managed that effectively.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and how they measure success in this role. This shows that you're not just interested in the job, but also in how you can contribute to their goals.
