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- Tasks: Help customers find their dream homes and manage the sales process.
- Company: A leading, family-run house builder in the North West.
- Benefits: Competitive salary, commission scheme, 24 days holiday, and pension.
- Why this job: Join a dynamic team and make a real difference in people's lives.
- Qualifications: Strong sales background and excellent customer service skills required.
- Other info: Flexible working with opportunities for growth in a fast-paced environment.
The predicted salary is between 28800 - 43200 £ per year.
My client are a leading, family-run house builder who deliver new build homes in the North West region. They have a requirement for an ambitious, confident and experienced Sales Advisor to join their sales team based on sites in Cumbria.
About the role of a Sales Advisor
The Sales Advisor job will be responsible for securing the sale of new homes and achieving contract exchanges and legal completions in line with company targets. You will utilise sales tools, promotions and incentives to manage all sales proceedings including regular contact with customers regarding contract exchange deadlines to ensure that these are achieved and customers are kept fully informed throughout the buying process, ensuring the highest levels of customer satisfaction are delivered.
Responsibilities for a Sales Advisor:
- Maintaining presentation of the sales office and show area complex (including signage, flags, gardens and customer car parking areas)
- Meeting and greeting potential and existing clients in a professional manner
- Providing excellent customer service skills throughout the sales journey
- Answering enquiry calls and responding to new leads effectively
- Organising customer appointments (viewing show homes etc.)
- Ensuring all potential purchasers are qualified following company procedure
- Dealing with the day-to-day administration in line with running a sales office
- Holding build sales meetings with the site manager discussing all plots build progress and discussing any upcoming completions, issues etc.
- Keeping COINS up to date
- Checking plots and carrying out home ready inspections when CML is received
- Liaising with internal departments (site manager and head office)
- Keeping close contact with the Sales Manager (reporting any issues or updates)
- Liaising with any external departments (surveyors, estate agents, financial advisors, solicitors)
- Ensuring GDPR guidelines/privacy policies are being adhered to
- Daily usage of Personal Alarm system
Requirements for a Sales Advisor:
- Suitable applicants must have a strong sales background with proven experience in a similar role within the new homes industry.
- You will need to be courteous and professional at all times, organised, self-motivated, honest and trustworthy, and a willing team player who will make an immediate contribution in a busy and fast-moving sales environment.
- GCSE Maths and English
- Proficient IT skills along with a good working knowledge of Microsoft Office (Word, Excel and Outlook) and the ability to adapt to new systems
- Working Thursday to Monday
- Flexibility is a pre-requisite for this role as the post holder will be required to travel between sites on occasion.
- Driving license and own vehicle
What we offer for a Sales Advisor:
- Competitive salary
- Competitive commission scheme
- 24 Days Holidays + bank holidays
- Pension Scheme
If you’re interested in this Sales Advisor role, please apply with an up-to-date copy of your CV.
Sales Advisor in Kendal employer: Fawkes & Reece
Contact Detail:
Fawkes & Reece Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor in Kendal
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and what makes them tick. This way, when you chat with them, you can show off your knowledge and enthusiasm for their work.
✨Tip Number 2
Practice your pitch! Think about how you can highlight your sales experience and customer service skills. Role-play with a friend or in front of the mirror to boost your confidence before the big day.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look professional and polished. It shows you’re serious about the role and respect the company’s image.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you on their radar and shows your genuine interest in the position. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Sales Advisor in Kendal
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your sales experience, especially in the new homes industry. We want to see how you've excelled in similar roles, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our Sales Advisor role. Be sure to mention your customer service skills and how you can contribute to our team.
Show Off Your IT Skills: Since we rely on various software tools, make sure to mention your proficiency in Microsoft Office and any other relevant systems. We love tech-savvy candidates who can adapt quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Fawkes & Reece
✨Know Your Product
Before the interview, make sure you understand the homes and services offered by the company. Familiarise yourself with their recent projects and any unique selling points. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Sales Skills
Prepare specific examples from your past experience that demonstrate your sales success. Think about how you’ve met targets, handled objections, or provided excellent customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Dress to Impress
As a Sales Advisor, first impressions matter. Dress professionally and ensure you look polished. This reflects your understanding of the role and the importance of presenting yourself well to potential clients.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. This could be about the company culture, sales strategies, or how success is measured in the role. It shows your enthusiasm and helps you determine if the company is the right fit for you.
