Coordinator

Coordinator role Fully site based 5 days a week – Cornwall Initial 2 month contract (potential to extend) Key experience: Must have experience working in a call centre Must be confident dealing with customers and have good level of customer service experience Experience with scheduling Must be confident using outlook and other systems – appointments will be logged on client systems Must have strong attention to detail and be able to work at pace while maintaining data accuracy Must have strong attention to detail and be able to work at pace while maintaining data accuracy Job details/ duties: The worker will be on the phone most of the day so experience in a call centre is essential as this role will operate in the same way. Purpose of the role is to book water meter installation appointments as South West Water have had 6500 meter requests come through. The individual will be responsible for calling customers and scheduling the appointments for their meters to be installed. The appointment details will then be logged in the client\’s system.
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