Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with residents and resolve inquiries for a Kitchen and Bathroom Retrofit scheme.
- Company: Fawkes & Reece, a leading name in social housing.
- Benefits: Competitive hourly rate, holiday pay, and mileage compensation.
- Other info: Temporary role in South Yorkshire with potential for growth.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Strong communication and customer service skills, plus social housing experience.
The predicted salary is between 29500 - 30000 £ per year.
Fawkes & Reece (North) is seeking a Custom Liaison Officer for temporary work in South Yorkshire until June. The role involves engaging with residents for a Kitchen and Bathroom and Retrofit scheme and requires strong communication, customer service skills, and experience in social housing.
You will resolve resident inquiries and issues, and maintain communication records.
The position offers an hourly rate of £14.24 inclusive of holiday pay, or £17 Umbrella, along with mileage compensation.
Resident Liaison Officer - Social Housing & Retrofit employer: Fawkes & Reece (North)
Contact Detail:
Fawkes & Reece (North) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer - Social Housing & Retrofit
✨Tip Number 1
Network like a pro! Reach out to your contacts in social housing and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to resident engagement and customer service. We recommend role-playing with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Showcase your communication skills during interviews. Use examples from past experiences where you successfully resolved resident inquiries or improved customer satisfaction. This will help you stand out!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Resident Liaison Officer - Social Housing & Retrofit
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about engaging with residents, make sure your application highlights your strong communication skills. Use examples from your past experiences to demonstrate how you've effectively resolved inquiries or issues.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Resident Liaison Officer role. Mention your experience in social housing and any relevant projects you've worked on.
Be Clear and Concise: When writing your application, keep it clear and to the point. Avoid jargon and ensure that your key points stand out. We want to see your skills and experiences without having to sift through unnecessary fluff!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light possible!
How to prepare for a job interview at Fawkes & Reece (North)
✨Know Your Stuff
Make sure you understand the ins and outs of social housing and retrofit schemes. Brush up on common issues residents face and think about how you would address them. This will show that you're not just interested in the role, but that you’re also knowledgeable and ready to tackle challenges.
✨Show Off Your Communication Skills
Since this role is all about engaging with residents, practice articulating your thoughts clearly and confidently. Consider role-playing with a friend or family member to simulate potential scenarios you might encounter. This will help you feel more comfortable during the actual interview.
✨Prepare for Common Questions
Think about questions they might ask regarding conflict resolution or customer service experiences. Prepare specific examples from your past work that highlight your skills in these areas. The STAR method (Situation, Task, Action, Result) can be a great way to structure your answers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the specific challenges of the kitchen and bathroom retrofit scheme, or how success is measured in this role. This shows your genuine interest and helps you gauge if the position is the right fit for you.