At a Glance
- Tasks: Engage with tenants, resolve queries, and oversee kitchen replacement projects.
- Company: Reputable Social Housing Contractor with a focus on quality service.
- Benefits: Competitive hourly rate, supportive work environment, and strong staff retention.
- Other info: Temporary role with potential for career growth in social housing.
- Why this job: Make a difference in the community while gaining valuable experience.
- Qualifications: 2 years' experience as a Resident Liaison Officer and a full driving licence.
The predicted salary is between 31500 - 38500 £ per year.
City of Preston, England
Salary: GBP28000 - GBP30000 per annum
Are you a Tenant Liaison Officer looking for a new challenge? We have a position available with a Social Housing Contractor who focuses on quality of service and customer care and has great staff retention rates. My client is a well-established Social Housing Contractor, who has an excellent reputation and strong pipeline of work. They are currently recruiting for a Tenant Liaison Officer to join them on a temporary basis (approximately 6 months) on a kitchen replacement scheme in Preston. This will start in early September and will run till approximately March 2027.
The successful candidate will have at least 2 years' experience as a Resident Liaison Officer working for a Social Housing Contractor.
Duties include:
- Pre entry visits and company inductions
- Collect tenancy agreement/approval forms
- Visiting tenants in their homes and advising them on when and what work is being carried out
- Act as the main point of contact and deal with any problems/queries that tenants may have
- Contacting neighbourhood housing associations and establishing working relations with them
- Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates
- Attending and chairing tenant forum meetings to advise tenants of works being carried out
- Monitor customer complaints and resolve any potential issues
You must also have a full driving licence along with your own transport and ideally hold a current CSCS Card. The hourly rate is £16-17ph paid via an umbrella company.
Resident Liaison Officer in Preston employer: Fawkes & Reece (North)
Fawkes & Reece (North) is an excellent employer, offering a dynamic work environment where experienced professionals can thrive in the fast-paced construction sector. With competitive day rates and a commitment to timely weekly payments, employees can enjoy financial stability while contributing to meaningful projects in the vibrant community of Uttoxeter. The company fosters a culture of collaboration and growth, providing opportunities for skill enhancement and professional development in site management.
Contact Details:
Fawkes & Reece (North) Recruitment Team
