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- Tasks: Engage with residents and resolve inquiries for a Kitchen and Bathroom Retrofit scheme.
- Company: Fawkes & Reece, a leading name in social housing.
- Benefits: Competitive hourly rate, holiday pay, and mileage compensation.
- Other info: Temporary role in South Yorkshire with potential for growth.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Strong communication and customer service skills, plus social housing experience.
The predicted salary is between 29500 - 29500 £ per year.
Fawkes & Reece (North) is seeking a Custom Liaison Officer for temporary work in South Yorkshire until June. The role involves engaging with residents for a Kitchen and Bathroom and Retrofit scheme and requires strong communication, customer service skills, and experience in social housing.
You will resolve resident inquiries and issues, and maintain communication records.
The position offers an hourly rate of £14.24 inclusive of holiday pay, or £17 Umbrella, along with mileage compensation.
Resident Liaison Officer - Social Housing & Retrofit in Doncaster employer: Fawkes & Reece (North)
Contact Detail:
Fawkes & Reece (North) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer - Social Housing & Retrofit in Doncaster
✨Tip Number 1
Get to know the company! Research Fawkes & Reece and their projects. Understanding their values and recent work will help you tailor your approach and show them you're genuinely interested.
✨Tip Number 2
Practice your communication skills! As a Resident Liaison Officer, you'll need to engage with residents effectively. Role-play common scenarios with friends or family to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you for the role, giving you a leg up in the application process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to apply directly!
We think you need these skills to ace Resident Liaison Officer - Social Housing & Retrofit in Doncaster
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about engaging with residents, make sure your application highlights your strong communication skills. Use examples from your past experiences to demonstrate how you've effectively resolved inquiries or issues.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Resident Liaison Officer role. Mention your experience in social housing and any relevant projects you've worked on.
Be Clear and Concise: When writing your application, keep it clear and to the point. Avoid jargon and ensure that your key points stand out. We want to see your skills and experiences without having to sift through unnecessary fluff!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light possible!
How to prepare for a job interview at Fawkes & Reece (North)
✨Know Your Stuff
Make sure you understand the ins and outs of social housing and retrofit schemes. Brush up on common issues residents face and think about how you would address them. This will show that you're not just interested in the role, but that you’re prepared to tackle real challenges.
✨Show Off Your Communication Skills
Since this role is all about engaging with residents, practice articulating your thoughts clearly and confidently. Consider role-playing with a friend or family member to simulate potential interview questions. This will help you convey your customer service skills effectively.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific resident inquiries or issues. Think of examples from your past experience where you successfully resolved problems. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Be Ready to Discuss Record Keeping
Since maintaining communication records is part of the job, be prepared to discuss how you’ve managed documentation in previous roles. Highlight any systems or tools you’ve used to keep track of communications, as this will demonstrate your organisational skills.