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- Tasks: Be the key communicator for tenants and clients in social housing projects.
- Company: Join a dynamic team focused on community engagement and tenant satisfaction.
- Benefits: Enjoy a competitive salary, car allowance, and generous holiday leave.
- Why this job: Make a real impact in your community while developing your communication skills.
- Qualifications: Previous experience in a similar role and excellent communication skills required.
- Other info: A UK Driving Licence is essential for this position.
The predicted salary is between 29000 - 34000 £ per year.
As a Tenant Liaison Officer, you'll be the go-to for all client/customer communication, ensuring both parties are kept up to date within the Social Housing refurb projects.
Responsibilities:
- Become an integral part in resident and community engagement initiatives and communications between tenants and clients.
- Coordinating access arrangements when necessary and resolving issues quickly and efficiently.
- Using your communication skills, you'll be the face of the company to ensure all parties involved are comfortable and well informed.
Requirements:
- Previous experience in a similar role - Tenant Liaison Officer/Resident Liaison Officer etc.
- Excellent communication and negotiation skills.
- UK Driving Licence.
What we offer:
- Salary from £29-34k (dependant on experience).
- Car Allowance/Company Car.
- 25 Days Holiday + 8 Bank Holidays.
- Many more additional benefits.
If you want to hear more about this role please apply with an up-to-date copy of your CV or contact Anna Phillipson in our Sheffield office.
Tenant Liaison Officer employer: Fawkes & Reece (North)
Contact Detail:
Fawkes & Reece (North) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenant Liaison Officer
✨Tip Number 1
Familiarise yourself with the social housing sector and current refurb projects in your area. This knowledge will help you engage effectively with tenants and clients, showcasing your understanding of their needs during interviews.
✨Tip Number 2
Highlight your communication and negotiation skills through real-life examples. Prepare specific scenarios where you've successfully resolved issues or improved tenant relations, as this will demonstrate your capability to handle the responsibilities of the role.
✨Tip Number 3
Network with professionals in the social housing field. Attend local community events or online forums to connect with others in similar roles, which can provide insights and potentially lead to referrals for the position.
✨Tip Number 4
Research StudySmarter's values and mission. Tailor your approach to align with our company culture, showing how your personal values resonate with ours, which can make a strong impression during the interview process.
We think you need these skills to ace Tenant Liaison Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in tenant or resident liaison roles. Emphasise your communication and negotiation skills, as these are crucial for the Tenant Liaison Officer position.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Explain how your previous experiences have prepared you for this role and demonstrate your understanding of social housing projects.
Showcase Communication Skills: In both your CV and cover letter, provide examples of how you've effectively communicated with clients or tenants in the past. Highlight any successful resolutions to issues you've managed, as this will show your capability in the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for a Tenant Liaison Officer.
How to prepare for a job interview at Fawkes & Reece (North)
✨Showcase Your Communication Skills
As a Tenant Liaison Officer, your communication skills are crucial. Be prepared to demonstrate how you've effectively communicated with clients and tenants in the past. Use specific examples to highlight your ability to keep everyone informed and engaged.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to resolve issues between tenants and clients. Prepare to discuss how you approached these situations and what the outcomes were.
✨Highlight Relevant Experience
Make sure to emphasise any previous experience in similar roles. Discuss your familiarity with social housing projects and how your background makes you a suitable candidate for this position.
✨Demonstrate Your Negotiation Skills
Negotiation is key in this role. Be ready to talk about times when you successfully negotiated access arrangements or resolved conflicts. This will show your potential employer that you can handle the responsibilities of the job.
