At a Glance
- Tasks: Support the Customer Care team with essential administrative duties and ensure smooth information flow.
- Company: Leading house builder with a focus on customer satisfaction.
- Benefits: Competitive salary, potential for contract extension, and supportive work environment.
- Other info: Office-based role in Birchwood, Warrington with a friendly team atmosphere.
- Why this job: Gain valuable experience in administration while making a difference in customer care.
- Qualifications: Experience in administration, strong MS Office skills, and excellent communication abilities.
The predicted salary is between 25000 - 30000 £ per year.
A leading house builder has a requirement for an Administrator to provide cover (3-6 months). Reporting to the Customer Care Manager, you will support them with administrative duties for the Customer Care team.
Duties and responsibilities include:
- Work closely with the Customer Care Manager to ensure that relevant administrative tasks are dealt with efficiently
- Perform general departmental administration tasks as and when required to meet the needs of the department
- Manage and maintain relevant filing systems and databases
- Liaise with internal and external customers/contacts to ensure a smooth flow of information
- Monitor costs incurred by the department
- Ensure effective and efficient processing of documents through Company systems, working within set time frames
- Monitor the Customer Care inbox to ensure emails are dealt with effectively
- Liaise with nominated subcontractors
- Make courtesy calls to new and existing customers to book and follow up defect works
Skills and experience required:
- Experience of working in an administration/secretarial role
- Intermediate to advanced level of proficiency with MS Office programs and a good standard of written English
- Ability to generate professional correspondence unaided
- Self-disciplined individual, with demonstrably good time management skills and the ability to manage a number of priorities
- Ability to multi-task, and work efficiently and accurately under pressure
- Team players who are supportive of colleagues
- Professional and pleasant manner in dealing with internal and external customers
- Excellent telephone skills
Contract duration: 3 months - there is also a possibility of the role being extended to 6 months.
The company is offering a competitive salary and package. Working hours are 8.30am - 5pm Monday to Friday (37.5 hours/week). Please note this role is an office-based role (Birchwood, Warrington).
If you are interested in this role and available for an immediate start, please contact Sana at Fawkes & Reece or apply via the link provided.
Administrator in Warrington employer: Fawkes & Reece London
Fawkes & Reece London is an excellent employer that fosters a dynamic and supportive work culture, perfect for those looking to thrive in the recruitment sector. With a strong emphasis on career progression, employees benefit from competitive commissions, engaging team events, wellness support, and generous annual leave, all while contributing to the growth of a reputable firm in a vibrant city.
