At a Glance
- Tasks: Deliver exceptional customer service and secure property reservations in a dynamic sales environment.
- Company: Award-winning house builder known for quality homes and a supportive culture.
- Benefits: Competitive salary, commission, bonuses, mileage, pension, and generous holiday allowance.
- Other info: Flexible working hours with a family-oriented team atmosphere.
- Why this job: Join a reputable builder and make a real difference in people's home-buying journeys.
- Qualifications: Sales experience, strong communication skills, and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
An award-winning house builder has a requirement for a New Homes Sales Advisor for a development in Shrewsbury. The company is an established builder operating across the North West, delivering high-quality new homes for first-time buyers to luxury family executive homes.
As a dedicated Sales Advisor, you will deliver first-class customer service to existing and prospective homeowners. Reporting to the Sales Manager, you will focus on securing reservations off-plan throughout the construction and core phases of the development. You will respond to all leads generated and actively engage with all parties to achieve legal completions through exceptional customer service. As an experienced Sales Advisor, you will ensure customer satisfaction and expectations are met through effective communication, organisational skills, and a professional attitude.
Key responsibilities:- Dealing with all prospective/existing customers in a professional and engaging manner to ensure the best customer experience;
- Achieving sales of properties and extras to customers in line with agreed targets;
- Following up sales leads/enquiries and ensuring the customer database is kept up to date;
- Providing expertise in the Company's house types, specifications, and the buying procedure;
- Building relationships with preferred solicitors and IFAs to progress sales through to exchange and completion;
- Maintaining regular customer contact from reservation through to key handover & completion;
- Updating plot files & following sales & customer service processes;
- Maintaining the presentation of the sales arena and the sales office;
- Ensuring that all paperwork and site administration is up to date, and required reports are completed;
- Confidently demonstrating our show homes and products along with the features available to future homeowners;
- Attending team meetings and weekly meetings with the Sales Manager;
- Maintaining a high standard of professionalism and personal presentation;
- Ensuring high standards of Health and Safety on site.
- Demonstrable experience in sales and customer service;
- Knowledge and experience of selling off plan;
- Enthusiasm and passion for customer service and going the extra mile;
- Ability to plan, prioritise and organise own workload;
- Excellent communication skills, written and oral;
- Excellent organisational skills;
- Attention to detail;
- Use of Outlook diary system;
- Ability to work effectively in a team and independently;
- Ability to develop good working relationships;
- Adaptable/flexible.
Competitive salary, commission per plot, quarterly bonus, bonus on extras, door-to-door mileage, pension, and 24 days holiday + bank holiday given in lieu. Working days/hours will be Thursday to Monday 10am - 5.30pm.
If you are interested in working for a reputable housebuilder who prides themselves on quality and has a family feel to the business, please contact Deena at Fawkes & Reece for a confidential chat, or apply via the link provided.
Sales Advisor in Shrewsbury employer: Fawkes & Reece London
Join an award-winning house builder in Shrewsbury, where we pride ourselves on delivering high-quality homes and exceptional customer service. Our supportive work culture fosters personal growth and development, offering competitive salaries, bonuses, and a generous holiday allowance, all within a family-oriented environment that values teamwork and professionalism. As a Sales Advisor, you will play a crucial role in helping prospective homeowners find their dream homes while enjoying the benefits of a rewarding career with a reputable company.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor in Shrewsbury
✨Tip Number 1
Get to know the company inside out! Research their projects, values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for their work.
✨Tip Number 2
Practice your pitch! Think about how you can highlight your sales experience and customer service skills. Role-play with a friend or in front of the mirror to boost your confidence before the big day.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Sales Advisor in Shrewsbury
Some tips for your application 🫡
Show Your Sales Skills:Make sure to highlight your sales experience in your application. We want to see how you've successfully engaged with customers and closed deals in the past. Use specific examples that demonstrate your ability to meet targets and provide exceptional service.
Be Personable:As a Sales Advisor, building relationships is key. In your written application, let your personality shine through! Share anecdotes that showcase your enthusiasm for customer service and how you go the extra mile to ensure satisfaction.
Attention to Detail Matters:We love candidates who pay attention to detail. Make sure your application is free from typos and errors. Organise your information clearly and concisely, showing us that you can communicate effectively – just like you would with our customers!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Fawkes & Reece London
✨Know Your Product Inside Out
Make sure you have a solid understanding of the company's house types, specifications, and the buying process. This knowledge will not only help you answer questions confidently but also demonstrate your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've gone the extra mile for customers. Highlight how your actions led to customer satisfaction and successful sales, as this is crucial for a Sales Advisor role.
✨Practice Effective Communication
Since communication is key in this role, practice articulating your thoughts clearly and professionally. Consider doing mock interviews with friends or family to refine your delivery and ensure you come across as engaging and approachable.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage your workload and keep track of leads and customer interactions. Share specific tools or methods you use to stay organised, as this will show that you can handle the responsibilities of the role efficiently.
