At a Glance
- Tasks: Engage with tenants, resolve queries, and ensure customer satisfaction.
- Company: Fawkes & Reece London, a leader in social housing.
- Benefits: Salary up to £30,000, weekly payments, and fuel expense reimbursement.
- Other info: Opportunity for a temp-to-perm role with immediate start.
- Why this job: Make a difference in the community while building your career.
- Qualifications: Experience in resident liaison tasks and strong communication skills.
The predicted salary is between 27000 - 30000 £ per year.
Fawkes & Reece London is seeking a Resident Liaison Officer for a 6-month temporary to permanent role based in Wirral. The position requires prior experience in RLO tasks and responsibilities such as visiting tenants, resolving queries, and monitoring customer satisfaction.
The salary ranges from £27,000 to £30,000 per year, dependent on experience, with weekly payments on Fridays. Fuel expenses are also reimbursed. Immediate start is preferred.
Resident Liaison Officer — Social Housing (Temp-to-Perm) employer: Fawkes & Reece London
Fawkes & Reece London is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. As a Resident Liaison Officer in Wirral, you will benefit from competitive pay, weekly payments, and reimbursement for fuel expenses, all while making a meaningful impact in the community by enhancing tenant satisfaction and engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Resident Liaison Officer — Social Housing (Temp-to-Perm)
✨Tip Number 1
Network like a pro! Reach out to your contacts in the social housing sector and let them know you're on the lookout for a Resident Liaison Officer role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Brush up on your RLO tasks and responsibilities, and think of examples from your past experience that showcase your skills in resolving tenant queries and ensuring customer satisfaction.
✨Tip Number 3
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows you’re keen and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Resident Liaison Officer — Social Housing (Temp-to-Perm)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with RLO tasks. We want to see how you've visited tenants, resolved queries, and monitored customer satisfaction in your previous roles.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you're the perfect fit for the Resident Liaison Officer role and how your skills align with our needs. Keep it engaging and personal.
Showcase Relevant Experience:When filling out your application, focus on your relevant experience. We love seeing specific examples of how you've handled tenant interactions and improved customer satisfaction in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Fawkes & Reece London
✨Know Your RLO Responsibilities
Make sure you’re well-versed in the key tasks of a Resident Liaison Officer. Brush up on your experience with tenant visits, query resolution, and customer satisfaction monitoring. Being able to discuss specific examples from your past roles will show that you understand the job inside out.
✨Research Fawkes & Reece
Take some time to learn about Fawkes & Reece London and their approach to social housing. Understanding their values and recent projects can help you tailor your answers and demonstrate your genuine interest in the company during the interview.
✨Prepare for Common Questions
Think about the types of questions you might be asked, such as how you handle difficult tenants or resolve conflicts. Practising your responses can help you feel more confident and articulate during the interview. Don’t forget to prepare a few questions to ask them too!
✨Showcase Your Communication Skills
As an RLO, strong communication is key. During the interview, focus on demonstrating your ability to listen actively and convey information clearly. Use examples that highlight your interpersonal skills and how you’ve successfully engaged with tenants in the past.
