At a Glance
- Tasks: Engage with tenants, manage queries, and oversee home refurbishments.
- Company: Reputable Social Housing Contractor focused on quality service and customer care.
- Benefits: Stable employment, supportive team environment, and opportunities for career growth.
- Other info: Join a company with excellent staff retention and a strong pipeline of work.
- Why this job: Make a difference in your community while building strong relationships with tenants.
- Qualifications: 2+ years as a Resident Liaison Officer and a full driving licence.
The predicted salary is between 27000 - 33000 £ per year.
Are you a Tenant Liaison Officer looking for a new challenge?
We have a position available with a Social Housing Contractor who focus on quality of service and customer care and have great staff retention rates.
My client are a well-established Social Housing Contractor, who have an excellent reputation and strong pipeline of work.
They are currently recruiting for a Tenant Liaison Officer to join them on a permanent basis to work on one of their long standing contracts in Harrow.
This is a retrofit scheme including EWI, Ventilation work to tenanted properties.
The successful candidate will have at least 2 years experience as a Resident Liaison Officer working for a Social Housing Contractor.
Duties include: Pre entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and to advise them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out Monitor customer complaints and resolve any potential issues Monitor customer satisfaction You must also have a full driving licence along with your own transport and ideally...
Resident Liaison Officer employer: Fawkes & Reece London
Fawkes & Reece London is an excellent employer that fosters a dynamic and supportive work culture, perfect for those looking to thrive in the recruitment sector. With a strong emphasis on career progression, employees benefit from competitive commissions, engaging team events, wellness support, and generous annual leave, all while contributing to the growth of a reputable firm in a vibrant city.
