At a Glance
- Tasks: Engage with tenants, resolve queries, and oversee housing projects.
- Company: Join a leading retrofit decarbonisation construction company.
- Benefits: Competitive salary, paid weekly, and fuel expenses covered.
- Other info: 6-month temp-to-perm role with opportunities for growth.
- Why this job: Make a difference in the community while advancing your career.
- Qualifications: Previous experience as a Resident Liaison Officer is essential.
The predicted salary is between 27000 - 30000 £ per year.
6 MONTH TEMP TO PERM OPPORTUNITY - PREVIOUS RLO EXPERIENCE REQUIRED
We're Hiring: Resident Liaison Officer
Location: Wirral (Bebington, Bromborough, Pensby, Heswall)
Sectors: Social Housing
Project Types: Retro-fit scheme
Pay rate: £27-30k per year salary (dependant on experience)
Duration: 6 month temp-to-perm
We are hiring for a temp-to-perm Resident Liaison Officer for our client. Work will be in the Wirral within the same area. Previous experience as an RLO is preferred. The company is a retrofit decarbonisation construction company. Fuel expenses are paid and salary is dependant on experience. This is starting ASAP!
Duties of the Resident Liaison Officer include:
- Pre-entry visits and company inductions
- Collect tenancy agreement/approval forms
- Visiting tenants in their homes to advise them on when and what work is being carried out
- Act as the main point of contact and deal with any problems/queries that tenants may have
- Contacting neighbourhood housing associations and establishing working relations with them
- Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates
- Attending and chairing tenant forum meetings to advise tenants of works being carried out
- Monitor customer complaints and resolve any potential issues
- Monitor customer satisfaction
Pay rate/info: £27-30k salary once perm. Paid weekly every Friday.
How to apply: Please apply directly to this job ad or for more information please call Sam at Fawkes & Reece.
Resident Liaison Officer employer: Fawkes & Reece London
Join a forward-thinking retrofit decarbonisation construction company as a Resident Liaison Officer in the vibrant Wirral area, where your expertise will directly impact the community. We pride ourselves on fostering a supportive work culture that values employee growth and development, offering competitive pay and paid fuel expenses. With opportunities to engage with tenants and local housing associations, you will play a crucial role in enhancing customer satisfaction while enjoying a meaningful career path.
StudySmarter Expert Advice🤫
We think this is how you could land Resident Liaison Officer
✨Tip Number 1
Network like a pro! Reach out to your contacts in the social housing sector and let them know you're on the lookout for a Resident Liaison Officer role. You never know who might have the inside scoop on opportunities!
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge about retro-fit schemes and be ready to discuss how your previous RLO experience can benefit the company. Confidence is key, so practice makes perfect!
✨Tip Number 3
Show your enthusiasm! When you get the chance to meet potential employers, express your passion for social housing and helping tenants. A positive attitude can set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you a better chance of landing that temp-to-perm position. Let's get you started!
We think you need these skills to ace Resident Liaison Officer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous experience as a Resident Liaison Officer. We want to see how your skills match the job description, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role and how your experience aligns with the duties listed. We love a personal touch, so feel free to share your passion for social housing.
Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. Highlight your key experiences and skills that relate directly to the Resident Liaison Officer role.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Fawkes & Reece London
✨Know Your RLO Stuff
Make sure you brush up on your previous Resident Liaison Officer experience. Be ready to discuss specific projects you've worked on, especially in social housing and retrofit schemes. This will show that you understand the role and can hit the ground running.
✨Show Your People Skills
As an RLO, you'll be dealing with tenants regularly. Prepare examples of how you've successfully communicated with residents in the past, resolved complaints, or built relationships with housing associations. This will highlight your interpersonal skills.
✨Understand the Company’s Mission
Research the company’s focus on decarbonisation and retrofitting. Being able to articulate why this is important and how you can contribute to their goals will set you apart from other candidates. It shows you're genuinely interested in the role.
✨Prepare Questions for Them
Think of insightful questions to ask during the interview. This could be about their current projects, team dynamics, or how they measure tenant satisfaction. Asking questions demonstrates your enthusiasm and helps you gauge if the company is the right fit for you.
