A large property developer are looking for an experience Customer Service Coordinator to join their team to deliver excellent customer service & maintain their 5* customer satisfaction rating
Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below.
You will need to have worked for either a housing association working with defects or for a housing developer in a customer service role. We
Day to day duties:
Being the main point of contact for the home owners
Updating the CRM system logging defects or closing them down
Complaint management
Booking in engineers to carry out work in the propertys
Logging issues & escalating them to the management team
Working closely with the xgikmsk customer service team
Reporting in the customer service managerIf you would like to apply for this position please do so below or for more information please contact Zoe Georgiou at the Fawkes & Reece London office
Customer Service Coordinator in Peterborough employer: Fawkes & Reece London
Join a leading Tier 1 contractor in Central London, where you will thrive in a dynamic and high-energy environment while contributing to impactful projects across various sectors. With a strong focus on employee growth, the company offers competitive salaries, hybrid working options, and comprehensive benefits including private healthcare and opportunities for further qualifications. Experience a vibrant work culture that values collaboration and innovation, making it an excellent place for ambitious professionals looking to make a difference in the construction industry.