At a Glance
- Tasks: Support refurbishment programmes with contract administration and call-handling.
- Company: Reputable Tier 1 contractor in the Social Housing sector.
- Benefits: £28k salary, performance bonuses, 26 days holiday, private medical insurance.
- Other info: Opportunity for career growth in a forward-thinking environment.
- Why this job: Join a supportive team and make a difference in social housing.
- Qualifications: Experience in administration and strong customer service skills required.
What you'll get:
- Salary £28k
- Bonus entitlement based on performance KPIs
- 26 days holiday + 8BH - buy and sell
- Life assurance
- Pension scheme
- Private medical insurance
Key aspects of the role:
- Provide contract administration and call-handling support across refurbishment programmes
- Accurately maintain and update both client systems and the in-house platform
- Support the coordination of administrative activities across the service
- Arrange appointments with tenants and subcontractors to ensure smooth delivery of works
- Assist with the collection and processing of data to support operational requirements
- Work collaboratively within a wider delivery team, reporting to the Project Manager
What you'll need:
- Previous experience in an administrative role, ideally within planned maintenance or refurbishment environments
- Strong customer service background with excellent communication skills
- Confidence using Microsoft Office packages
- Professional telephone manner with a focus on customer engagement
- Ability to effectively manage workloads and prioritise tasks across multiple programmes
Who you'll be working for:
A Tier 1 contractor with an excellent reputation in the Social Housing sector. This role will be based in their Nottingham office, offering the opportunity to be part of a supportive and forward-thinking delivery team.
What's next:
If you would like to find out more about this Administrator opportunity, please apply with an up-to-date copy of your CV or contact Anna Phillipson in our Sheffield office.
Administrator in Nottingham employer: Fawkes & Reece London
Join a Tier 1 contractor renowned for its commitment to the Social Housing sector, where you will thrive in a supportive and collaborative work environment. With competitive benefits including a salary of £28k, performance-based bonuses, generous holiday allowance, and opportunities for professional growth, this Nottingham-based role is perfect for those seeking meaningful employment that makes a difference in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their success. This will help you stand out and show that you're genuinely interested in the position.
✨Tip Number 3
Practice your communication skills! Since this role requires excellent customer service and a professional telephone manner, consider doing mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows you're serious about joining our fantastic team!
We think you need these skills to ace Administrator in Nottingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous administrative experience, especially in refurbishment or planned maintenance. We want to see how your skills match the role, so don’t be shy about showcasing your customer service background!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this Administrator role. Mention your confidence with Microsoft Office and your professional telephone manner – we love to see that!
Show Off Your Communication Skills:Since this role involves a lot of call-handling and coordination, make sure your application reflects your excellent communication skills. We’re looking for someone who can engage effectively with clients and colleagues alike.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our supportive team in Nottingham!
How to prepare for a job interview at Fawkes & Reece London
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the key aspects of the Administrator role. Familiarise yourself with contract administration, call-handling support, and how to maintain client systems. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since a strong customer service background is essential, prepare examples from your previous roles where you excelled in communication and engagement. Think about specific situations where you resolved issues or improved customer satisfaction, as this will demonstrate your ability to thrive in a supportive team environment.
✨Get Comfortable with Microsoft Office
As you'll be using Microsoft Office packages regularly, brush up on your skills before the interview. Be ready to discuss how you've used these tools in past roles, whether for data processing or managing workloads. This will show that you're prepared to hit the ground running.
✨Prioritisation is Key
The ability to manage workloads and prioritise tasks is crucial for this role. Prepare to discuss how you handle multiple programmes and deadlines. You could even create a scenario where you had to juggle various responsibilities and explain how you successfully managed them.
