At a Glance
- Tasks: Resolve defects quickly and efficiently while ensuring top-notch customer care.
- Company: Join a leading New Homes Developer with exciting residential projects.
- Benefits: Competitive pay, supportive team environment, and opportunities for growth.
- Other info: Dynamic role with potential for career advancement in a thriving company.
- Why this job: Make a real difference in people's homes and enhance your skills in the trades.
- Qualifications: 5+ years in residential maintenance and strong problem-solving abilities.
The predicted salary is between 30000 - 40000 £ per year.
I am working with a New Homes Developer who have residential developments within the M25. They are looking for a Customer Care Technician to join their team ideally with 5+ years residential maintenance experience. The ideal candidate will have comprehensive knowledge of construction and ability to problem-solve with defects, likely to come from a background in the trades e.g. Painting, Decorating, Carpentry and Joinery.
Day to day duties:
- Resolve defects in a speedy manner
- Complete all required paperwork (time sheets) for submission to the Divisional offices
- Carry out inspections of reported defects as and when required
- Report any repetitive defects on active and non-active sites to the Customer Care Manager
If you would like to apply for this role, please do so below or for more information please contact Max Davies at the Fawkes.
Mobile Customer Care Technician employer: Fawkes & Reece London
Join a dynamic New Homes Developer that values its employees and fosters a collaborative work environment. With a strong focus on professional development, you will have ample opportunities to enhance your skills in residential maintenance while working on exciting projects within the M25. Enjoy a supportive culture that prioritises employee well-being and offers competitive benefits, making it an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Customer Care Technician
✨Tip Number 1
Network like a pro! Reach out to your contacts in the construction and maintenance sectors. You never know who might have a lead on a Customer Care Technician role or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your problem-solving abilities during interviews. Share specific examples of how you've tackled defects in the past – it’ll make you stand out!
✨Tip Number 3
Be proactive! If you see a job that fits your experience, don’t wait around. Apply through our website and follow up with a quick email to show your enthusiasm. It shows you mean business!
✨Tip Number 4
Prepare for the unexpected! Brush up on common defects and solutions in residential maintenance. Being ready to discuss these in detail will impress your potential employer and show you’re the right fit for the team.
We think you need these skills to ace Mobile Customer Care Technician
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your 5+ years of residential maintenance experience. We want to see how your background in trades like Painting, Decorating, Carpentry, and Joinery makes you the perfect fit for the role.
Show Off Your Problem-Solving Skills:In your application, give examples of how you've tackled defects in the past. We love seeing candidates who can think on their feet and resolve issues quickly, so don’t hold back!
Be Clear and Concise:When filling out any paperwork or forms, keep it straightforward. We appreciate clarity, so make sure your time sheets and reports are easy to read and understand.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Fawkes & Reece London
✨Know Your Stuff
Make sure you brush up on your residential maintenance knowledge, especially in areas like painting, decorating, carpentry, and joinery. Be ready to discuss specific examples from your 5+ years of experience that showcase your problem-solving skills with defects.
✨Showcase Your Inspection Skills
Prepare to talk about how you've carried out inspections in the past. Think of a few scenarios where you identified defects and how you resolved them quickly. This will demonstrate your hands-on experience and ability to handle issues efficiently.
✨Paperwork Matters
Since completing paperwork is part of the job, be ready to discuss your experience with time sheets and reporting. You might want to mention any systems or processes you've used to keep everything organised and accurate.
✨Communicate Clearly
Effective communication is key in this role. Practice explaining complex issues in simple terms, as you'll need to report defects to the Customer Care Manager. Being clear and concise will show that you can convey important information effectively.
