At a Glance
- Tasks: Resolve defects quickly and efficiently while ensuring top-notch customer care.
- Company: Join a leading New Homes Developer with exciting residential projects.
- Benefits: Competitive salary, supportive team, and opportunities for professional growth.
- Other info: Dynamic work environment with potential for career advancement.
- Why this job: Make a real difference in people's homes and enhance your skills in the trades.
- Qualifications: 5+ years in residential maintenance and strong problem-solving abilities.
I am working with a New Homes Developer who have residential developments within the M25. They are looking for a Customer Care Technician to join their team ideally with 5+ years residential maintenance experience. The ideal candidate will have comprehensive knowledge of construction and ability to problem-solve with defects, likely to come from a background in the trades e.g. Painting, Decorating, Carpentry and Joinery.
Day to day duties:
- Resolve defects in a speedy manner
- Complete all required paperwork (time sheets) for submission to the Divisional offices
- Carry out inspections of reported defects as and when required
- Report any repetitive defects on active and non-active sites to the Customer Care Manager
If you would like to apply for this role, please do so below or for more information please contact Max Davies at the Fawkes & Reece London office.
Mobile Customer Care Technician in London employer: Fawkes & Reece London
Join a dynamic New Homes Developer that values its employees and fosters a collaborative work culture. With a focus on professional growth, the company offers extensive training opportunities and encourages innovation in resolving customer care issues. Located within the M25, you will enjoy the convenience of working in a vibrant area while contributing to high-quality residential developments.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Customer Care Technician in London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the construction and maintenance sectors. Let them know you're on the lookout for a role as a Customer Care Technician. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your hands-on experience in residential maintenance. Share specific examples of how you've solved defects quickly and efficiently – that’s what they want to hear!
✨Tip Number 3
Be proactive! If you see a job listing that catches your eye, don’t just wait for the application window to open. Reach out directly to the hiring manager or recruiter. Express your interest and ask any questions you might have about the role.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application for the Customer Care Technician role. Plus, it shows you’re serious about joining the team. Don’t miss out on this opportunity!
We think you need these skills to ace Mobile Customer Care Technician in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your 5+ years of residential maintenance experience. We want to see how your background in trades like Painting, Decorating, Carpentry, and Joinery makes you the perfect fit for the role.
Show Off Your Problem-Solving Skills:In your application, give examples of how you've resolved defects in the past. We love seeing candidates who can think on their feet and tackle issues head-on!
Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, so make sure your paperwork is easy to read and free from jargon.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates!
How to prepare for a job interview at Fawkes & Reece London
✨Know Your Stuff
Make sure you brush up on your residential maintenance knowledge, especially in areas like painting, decorating, carpentry, and joinery. Be ready to discuss specific examples from your 5+ years of experience that showcase your problem-solving skills with defects.
✨Showcase Your Inspection Skills
Prepare to talk about how you've carried out inspections in the past. Think of a few scenarios where you identified and resolved defects quickly. This will demonstrate your ability to handle the day-to-day duties of the role effectively.
✨Paperwork Matters
Don’t underestimate the importance of paperwork! Be ready to explain how you manage time sheets and documentation. Highlight any systems or processes you’ve used to ensure everything is submitted accurately and on time.
✨Communicate Clearly
Since you'll be reporting defects to the Customer Care Manager, practice how you would communicate these issues clearly and concisely. Good communication is key, so think about how you can convey complex information in an easy-to-understand way.
