At a Glance
- Tasks: Lead a team to enhance customer experience and manage daily operations.
- Company: Fawkes & Reece London, a leader in housing services.
- Benefits: Competitive salary, benefits, and professional development opportunities.
- Other info: Join a dynamic team with great career growth potential.
- Why this job: Make a real difference in customer service and lead a passionate team.
- Qualifications: Experience in customer service management and strong organisational skills.
The predicted salary is between 37338 - 44962 Β£ per year.
Fawkes & Reece London is seeking a Customer Experience Manager to oversee daily operations of the Customer Experience Team and manage a team of Resident Liaison Officers across the North West. The role is critical in ensuring a high standard of customer service delivery and effective customer interaction management.
The ideal candidate will have relevant experience in customer service management, excellent organizational skills, and a strong problem-solving attitude.
This position offers a competitive salary, benefits, and opportunities for professional development.
Customer Experience Lead: Resident Liaison (Housing) in London employer: Fawkes & Reece London
Fawkes & Reece London is an exceptional employer, offering a dynamic work environment where your contributions directly impact customer satisfaction and community engagement. With a strong focus on professional development, employees benefit from tailored training programmes and career advancement opportunities, all while enjoying a supportive team culture in the vibrant North West region.