Customer Experience Lead: Resident Liaison (Housing) in London

Customer Experience Lead: Resident Liaison (Housing) in London

London Full-Time 37338 - 44962 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a team to enhance customer experience and manage daily operations.
  • Company: Fawkes & Reece London, a leader in housing services.
  • Benefits: Competitive salary, benefits, and professional development opportunities.
  • Other info: Join a dynamic team with great career growth potential.
  • Why this job: Make a real difference in customer service and lead a passionate team.
  • Qualifications: Experience in customer service management and strong organisational skills.

The predicted salary is between 37338 - 44962 Β£ per year.

Fawkes & Reece London is seeking a Customer Experience Manager to oversee daily operations of the Customer Experience Team and manage a team of Resident Liaison Officers across the North West. The role is critical in ensuring a high standard of customer service delivery and effective customer interaction management.

The ideal candidate will have relevant experience in customer service management, excellent organizational skills, and a strong problem-solving attitude.

This position offers a competitive salary, benefits, and opportunities for professional development.

Customer Experience Lead: Resident Liaison (Housing) in London employer: Fawkes & Reece London

Fawkes & Reece London is an exceptional employer, offering a dynamic work environment where your contributions directly impact customer satisfaction and community engagement. With a strong focus on professional development, employees benefit from tailored training programmes and career advancement opportunities, all while enjoying a supportive team culture in the vibrant North West region.

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Contact Details:

Fawkes & Reece London Recruitment Team

We think you need these skills to ace Customer Experience Lead: Resident Liaison (Housing) in London

Customer Service Management
Team Management
Organizational Skills
Problem-Solving Skills
Customer Interaction Management
Communication Skills
Leadership Skills