Fawkes & Reece London is seeking an experienced Customer Service Manager to lead on-site teams of customer care coordinators and operatives at a London housing development. The role focuses on directing queries, resolving escalated complaints, and ensuring smooth handovers with customers.
Applicants should have a track record in customer-facing roles, with longevity in employment and experience handling defects and completions, reporting to the Head of Customer Service.
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Customer Service Manager - Luxury Housing Projects in Kingston upon Thames employer: Fawkes & Reece London
Join a leading Tier 1 contractor in Central London, where you will thrive in a dynamic and high-energy environment while contributing to impactful projects across various sectors. With a strong focus on employee growth, the company offers competitive salaries, hybrid working options, and comprehensive benefits including private healthcare and opportunities for further qualifications. Experience a vibrant work culture that values collaboration and innovation, making it an excellent place for ambitious professionals looking to make a difference in the construction industry.
