Fawkes & Reece London is seeking an experienced Customer Service Coordinator to join their team in Dartford, delivering outstanding service and upholding their 5-star satisfaction rating.
You will be the main point of contact for homeowners, manage defects via CRM, handle complaints, book engineers, log issues, escalate to management, and work closely with the customer service team and reporting to the manager.
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Resident Services Coordinator – Housing & Defect Support in Dartford employer: Fawkes & Reece London
Join a leading Tier 1 contractor in Central London, where you will thrive in a dynamic and high-energy environment while contributing to impactful projects across various sectors. With a strong focus on employee growth, the company offers competitive salaries, hybrid working options, and comprehensive benefits including private healthcare and opportunities for further qualifications. Experience a vibrant work culture that values collaboration and innovation, making it an excellent place for ambitious professionals looking to make a difference in the construction industry.
