At a Glance
- Tasks: Engage with tenants, manage queries, and oversee retro-fit projects.
- Company: Dynamic retrofit decarbonisation construction company in the Wirral.
- Benefits: Competitive salary, paid fuel expenses, and weekly pay.
- Other info: 6-month temp-to-perm role with opportunities for growth.
- Why this job: Make a difference in the community while developing your career.
- Qualifications: Previous experience as a Resident Liaison Officer is essential.
The predicted salary is between 27000 - 30000 £ per year.
6 MONTH TEMP TO PERM OPPORTUNITY - PREVIOUS RLO EXPERIENCE REQUIRED
We're Hiring: Resident Liaison Officer
Location: Wirral (Bebington, Bromborough, Pensby, Heswall)
Sectors: Social Housing
Project Types: Retro-fit scheme
Pay rate: 27-30k per year salary (dependant on experience)
Duration: 6 month temp-to-perm
We are hiring for a temp-to-perm Resident Liaison Officer for our client in the Wirral. Previous experience as an RLO is preferred. The company is a retrofit decarbonisation construction company. Fuel expenses are paid and salary is dependant on experience. This is starting ASAP!
Duties of the Resident Liaison Officer include:
- Pre-entry visits and company inductions
- Collect tenancy agreement/approval forms
- Visiting tenants in their homes to advise them on when and what work is being carried out
- Act as the main point of contact and deal with any problems/queries that tenants may have
- Contacting neighbourhood housing associations and establishing working relations with them
- Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates
- Attending and chairing tenant forum meetings to advise tenants of works being carried out
- Monitor customer complaints and resolve any potential issues
- Monitor customer satisfaction
Pay rate/info: 27-30k salary once perm. Paid weekly every Friday.
Resident Liaison Officer in Bebington employer: Fawkes & Reece London
As a leading retrofit decarbonisation construction company, we pride ourselves on fostering a supportive and inclusive work culture that prioritises employee growth and development. Located in the vibrant Wirral area, our team enjoys competitive salaries, paid fuel expenses, and the opportunity to make a meaningful impact in the social housing sector while working closely with local communities. Join us for a rewarding career where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Resident Liaison Officer in Bebington
✨Tip Number 1
Network like a pro! Reach out to your contacts in the social housing sector and let them know you're on the lookout for a Resident Liaison Officer role. You never know who might have the inside scoop on opportunities!
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge about retro-fit schemes and the specific challenges tenants face. Show us you’re not just another candidate, but someone who genuinely understands the role and its impact.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the position.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy and straightforward!
We think you need these skills to ace Resident Liaison Officer in Bebington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous experience as a Resident Liaison Officer. We want to see how your skills match the job description, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm and a genuine interest in the company and the work we do.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since you'll be dealing with tenants and their queries!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands quickly. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Fawkes & Reece London
✨Know Your RLO Stuff
Make sure you brush up on your previous Resident Liaison Officer experience. Be ready to discuss specific projects you've worked on, especially in social housing and retrofit schemes. This will show that you understand the role and can hit the ground running.
✨Show Your People Skills
As an RLO, you'll be dealing with tenants regularly. Prepare examples of how you've successfully communicated with residents or resolved conflicts in the past. Highlighting your ability to build relationships will make you stand out.
✨Understand the Company’s Mission
Research the company’s focus on decarbonisation and retrofitting. Be prepared to discuss how your values align with theirs and how you can contribute to their goals. This shows genuine interest and commitment to the role.
✨Prepare Questions for Them
Think of insightful questions to ask during the interview. Inquire about their current projects, team dynamics, or how they measure tenant satisfaction. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
