At a Glance
- Tasks: Support refurbishment programmes with contract administration and call-handling.
- Company: Join a top-tier contractor in the Social Housing sector.
- Benefits: Enjoy a competitive salary, bonus potential, and 26 days holiday.
- Other info: Opportunity for growth in a forward-thinking environment.
- Why this job: Be part of a supportive team making a real difference in communities.
- Qualifications: Previous admin experience and strong customer service skills required.
The predicted salary is between 28000 - 28000 £ per year.
Salary: 28k
Bonus: entitlement based on performance KPIs
Holidays: 26 days holiday + 8BH - buy and sell
Benefits:
- Life assurance
- Pension scheme
- Private medical insurance
Key aspects of the role:
- Provide contract administration and call-handling support across refurbishment programmes
- Accurately maintain and update both client systems and the in-house platform
- Support the coordination of administrative activities across the service
- Arrange appointments with tenants and subcontractors to ensure smooth delivery of works
- Assist with the collection and processing of data to support operational requirements
- Work collaboratively within a wider delivery team, reporting to the Project Manager
What you’ll need:
- Previous experience in an administrative role, ideally within planned maintenance or refurbishment environments
- Strong customer service background with excellent communication skills
- Confidence using Microsoft Office packages
- Professional telephone manner with a focus on customer engagement
- Ability to effectively manage workloads and prioritise tasks across multiple programmes
Who you’ll be working for: A Tier 1 contractor with an excellent reputation in the Social Housing sector. This role will be based in their Nottingham office, offering the opportunity to be part of a supportive and forward-thinking delivery team.
What’s next: If you would like to find out more about this Administrator opportunity, please apply with an up-to-date copy of your CV or contact Anna Phillipson in our Sheffield office.
Administrator employer: Fawkes & Reece London
Join a Tier 1 contractor renowned for its commitment to the Social Housing sector, where you will thrive in a supportive and collaborative work environment. With competitive benefits including a salary of £28k, performance-based bonuses, and opportunities for professional growth, this Nottingham-based role offers a fulfilling career path while making a positive impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in social housing or refurbishment. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for the interview by researching the company and its projects. Knowing their recent works and values will help you stand out. Plus, it shows you're genuinely interested in being part of their team!
✨Tip Number 3
Practice your communication skills! Since this role requires excellent customer service, consider role-playing common scenarios with a friend. This will boost your confidence and help you nail that professional telephone manner.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous administrative experience, especially in planned maintenance or refurbishment. We want to see how your skills match the role, so don’t be shy about showcasing your customer service background!
Show Off Your Communication Skills:Since this role involves a lot of call-handling and coordination, it’s crucial to demonstrate your excellent communication skills. Use clear and concise language in your application to reflect your professional telephone manner.
Highlight Your Tech Savvy:We’re looking for someone confident with Microsoft Office packages. Mention any relevant software you’ve used in past roles, as this will show us you can hit the ground running with our in-house platform.
Apply Through Our Website:To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your CV and get you one step closer to joining our fantastic team!
How to prepare for a job interview at Fawkes & Reece London
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Administrator position. Familiarise yourself with contract administration and call-handling support, as well as how to maintain client systems. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since a strong customer service background is essential, prepare examples from your past experiences where you excelled in communication and engagement. Think about specific situations where you resolved issues or improved customer satisfaction, as this will demonstrate your ability to thrive in a supportive team environment.
✨Get Comfortable with Microsoft Office
As you'll be using Microsoft Office packages regularly, brush up on your skills before the interview. Be ready to discuss how you've used these tools in previous roles, whether for data processing or coordinating administrative activities. This will show that you're prepared to hit the ground running.
✨Prioritisation is Key
The ability to manage workloads and prioritise tasks is crucial for this role. Prepare to discuss how you've successfully managed multiple programmes in the past. Use specific examples to illustrate your organisational skills and how you ensure smooth delivery of works, which is vital for the team’s success.
