Location: Wirral
Salary: £17.00 per Hour
Contract: Contract
Type: Full Time
Reference: SMTLO_1790166328
Posted: September 23, 2026
Are you a Tenant Liaison Officer looking for a new challenge? We have a position available with a Social Housing Contractor who focus on quality of service and customer care and have great staff retention rates.
My client are a well-established Social Housing Contractor, who have an excellent reputation and strong pipeline of work. They are currently recruiting for a Tenant Liaison Officer to join them on a temporary contract until December 2026, with the opportunity for a permanent contract all being well.
This is working on a retrofit scheme on the Wirral.
Duties include:
- Pre entry visits and company inductions
- Collect tenancy agreement/approval forms
- Visiting tenants in their homes and to advise them on when and what work is being carried out
- Act as the main point of contact and deal with any problems/queries that tenant may have
- Contacting neighbourhood housing associations and establishing working relations with them
- Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates
- Attending and chairing tenant forum meetings to advise tenants of works being carried out
- Monitor customer complaints and resolve any potential issues
You must also have a full driving licence along with your own transport and ideally hold a current CSCS Card.
Please note this position is paid via the agency on an hourly rate through an umbrella company. The hourly rate is £16.75-17ph (Umbrella).
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