Fawkes & Reece Group is recruiting a Customer Care/Resident Liaison Manager for the East Midlands. You will oversee a team of Resident Liaison Officers, ensuring first-class service delivery across schemes and liaising with clients and housing partners.
You will drive customer experience improvements, coordinate resource planning, and support the region's customer strategy, while upholding health and safety standards and promoting social value activities.
Resident Experience Manager - Social Housing employer: Fawkes & Reece Group
Join a highly respected fit out contractor in the heart of the City of London, where you will be part of a collaborative culture that prioritises quality delivery and strong relationships. With a focus on employee growth and a stable pipeline of high-profile projects, this role offers a genuine long-term career opportunity in a supportive environment with low staff turnover. Enjoy competitive salary packages and the chance to work on exciting commercial projects valued up to £10 million.
