Location: Peterborough
Salary: £28K- £29K per Year
Contract: Permanent
Type: Full Time
Reference: ZG/2225_1790677456
Posted: September 29, 2026
A large property developer are looking for an experience Customer Service Coordinator to join their team to deliver excellent customer service & maintain their 5* customer satisfaction rating
You will need to have worked for either a housing association working with defects or for a housing developer in a customer service role. We
- Being the main point of contact for the home owners
- Updating the CRM system logging defects or closing them down
- Complaint management
- Booking in engineers to carry out work in the propertys
- Logging issues & escalating them to the management team
- Working closely with the customer service team
- Reporting in the customer service manager
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Customer Service Coordinator in Peterborough employer: Fawkes & Reece Group
Join a highly respected fit out contractor in the heart of the City of London, where you will be part of a collaborative culture that prioritises quality delivery and strong relationships. With a focus on employee growth and a stable pipeline of high-profile projects, this role offers a genuine long-term career opportunity in a supportive environment with low staff turnover. Enjoy competitive salary packages and the chance to work on exciting commercial projects valued up to £10 million.
