Fawkes & Reece Group is seeking a Customer Service Manager to oversee aftercare services for new builds across Ipswich and surrounding areas. The candidate should bring hands-on site or trades experience and a strong focus on delivering high-quality customer service.
Key duties include attending appointments at finished properties, diagnosing issues, coordinating sub-contractors, and managing defects and warranty processes to uphold 5-star service standards.
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New Build Aftercare Manager - 5★ Customer Service in Ipswich employer: Fawkes & Reece Group
Join a highly respected fit out contractor in the heart of the City of London, where you will be part of a collaborative culture that prioritises quality delivery and strong relationships. With a focus on employee growth and a stable pipeline of high-profile projects, this role offers a genuine long-term career opportunity in a supportive environment with low staff turnover. Enjoy competitive salary packages and the chance to work on exciting commercial projects valued up to £10 million.
