Reference: ZG/1625_1790065714
Posted: September 22, 2026
My client are a housing developer who are looking for a Customer Service Coordinator to join them to be based their their head office in Hackney. As this is a 3 months contract position they are looking for someone with experience with defect management so you are able to hit the ground running
- Taking calls from home owners
- Providing excellent customer service and rectifying any issues
- Booking operatives in to carry out repairs in new build properties
- Managing the system
- Logging defects & closing them off once completed
- Working closely with a team of coordinators
- Reporting in the customer service manager
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Customer Service Coordinator employer: Fawkes & Reece Group
Join a highly respected fit out contractor in the heart of the City of London, where you will be part of a collaborative culture that prioritises quality delivery and strong relationships. With a focus on employee growth and a stable pipeline of high-profile projects, this role offers a genuine long-term career opportunity in a supportive environment with low staff turnover. Enjoy competitive salary packages and the chance to work on exciting commercial projects valued up to £10 million.
