Tenant/Resident Liaison Officer required to work in Chester and Stoke on a retrofit scheme on housing for a cover until November
- could possibly lead to a full-time role for the right candidate.
Ideally, you will be an experienced Tenant Liaison Officer with a background working in either construction or worked in a similar position previously (not needed). As well as having a strong knowledge of internal and external programmes, you will be a strong communicator with excellent customer service and good IT skills.
Most importantly needing strong and proven customer service approach.
Start Date: ASAP Duration: Until end of November Pay: £14.50-17ph Job Role Includes: Deliver clear and effective communications to customers and residents about the nature and scope of works.
Act as the main point of contact for residents, addressing enquiries and concerns professionally and empathetically.
Coordinate access arrangements to ensure works are delivered smoothly and on schedule.
Resolve access-related or resident issues promptly, escalating where necessary to ensure timely solutions.
Maintain accurate records of communications, access arrangements, and issue resolutions for project documentation.
Essential: Driving Licence, own transport, previous experience/similar job role Benefits £14.50 inclusive of holiday pay PAYE OR £17 Per Hour Umbrella Monday to Thursday 8:00am - 4:30pm Friday 8:00am - 3:30pm
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Tenant Liaison Officer in Chester employer: Fawkes & Reece Group
Join a highly respected fit out contractor in the heart of the City of London, where you will be part of a collaborative culture that prioritises quality delivery and strong relationships. With a focus on employee growth and a stable pipeline of high-profile projects, this role offers a genuine long-term career opportunity in a supportive environment with low staff turnover. Enjoy competitive salary packages and the chance to work on exciting commercial projects valued up to £10 million.
