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- Tasks: Build relationships with residents and support them during housing maintenance works.
- Company: Leading social housing contractor committed to community welfare.
- Benefits: £27k salary, £3k car allowance, and mileage reimbursement.
- Why this job: Make a real difference in people's lives while working in a supportive environment.
- Qualifications: Strong customer service skills and a full driving licence required.
- Other info: Permanent position with opportunities for personal growth and development.
The predicted salary is between 24000 - 30000 £ per year.
A leading social housing contractor is looking for a Tenant Liaison Officer to join their team in Flintshire on a permanent basis. The successful candidate will develop relationships with residents, provide support during maintenance works, and manage their own appointments.
Required skills include:
- Strong customer service
- Relationship building
A full driving licence and ideally a CSCS Card are necessary.
The salary is £27k plus a £3k car allowance and mileage.
Tenant Liaison Officer – Housing Refurbishment (Car Allowance) employer: Fawkes and Reece
Contact Detail:
Fawkes and Reece Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenant Liaison Officer – Housing Refurbishment (Car Allowance)
✨Tip Number 1
Get to know the company before your interview! Research their projects and values, especially in social housing. This will help us connect with them and show that you're genuinely interested in being a Tenant Liaison Officer.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've built relationships or resolved issues. We want to hear how you can bring that experience to the role and support residents during maintenance works.
✨Tip Number 3
Be ready to discuss your driving experience! Since a full driving licence is required, we should highlight any relevant driving roles or responsibilities you've had. It shows you're prepared for the job's demands.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have tips and resources available to help you ace the process and land that Tenant Liaison Officer position.
We think you need these skills to ace Tenant Liaison Officer – Housing Refurbishment (Car Allowance)
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've built relationships and supported clients in the past, as this is key for the Tenant Liaison Officer role.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their CV and cover letter to match the job description. Mention specific skills that relate to managing appointments and supporting residents during maintenance works.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you the right fit for the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Fawkes and Reece
✨Know Your Stuff
Before the interview, make sure you understand the role of a Tenant Liaison Officer. Familiarise yourself with the responsibilities, especially around relationship building and customer service. Research the company’s projects in Flintshire to show your genuine interest.
✨Showcase Your People Skills
Since this role is all about developing relationships with residents, prepare examples from your past experiences where you've successfully managed customer interactions. Think about how you resolved conflicts or provided support during challenging situations.
✨Be Ready to Discuss Logistics
As you'll be managing your own appointments, be prepared to talk about your organisational skills. Have a plan for how you would handle scheduling conflicts or unexpected changes in your day-to-day tasks.
✨Dress the Part
Even though it’s a social housing role, first impressions matter! Dress smartly to convey professionalism. It shows that you take the opportunity seriously and respect the interviewers’ time.
