At a Glance
- Tasks: Support tenants by addressing queries and managing complaints during housing retrofit projects.
- Company: Join Fawkes and Reece, a leader in housing solutions with a focus on community.
- Benefits: Competitive salary, fuel expenses covered, and potential for permanent position.
- Other info: Start ASAP and enjoy a dynamic work environment with growth potential.
- Why this job: Make a difference in your community while developing valuable communication skills.
- Qualifications: Previous Resident Liaison Officer experience and strong communication abilities.
The predicted salary is between 27000 - 30000 £ per year.
Fawkes and Reece is seeking a Resident Liaison Officer for a 6-month temp-to-perm position in the Wirral. The ideal candidate will have previous RLO experience, excellent communication skills, and the ability to address tenant queries effectively.
The role involves:
- Advising tenants on scheduled work
- Attending meetings
- Managing customer complaints
A competitive salary ranging from £27,000 to £30,000 per year is offered post-perm. Fuel expenses will be compensated, and the position starts ASAP!
Resident Liaison Officer – Temp-to-Perm (Housing Retrofit) employer: Fawkes and Reece
Fawkes and Reece is an excellent employer, offering a supportive work culture that values communication and collaboration. With competitive salaries and the opportunity for permanent placement, employees can expect to grow their careers while making a meaningful impact in the community. Located in the Wirral, the company provides unique advantages such as fuel expense compensation and a focus on employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Resident Liaison Officer – Temp-to-Perm (Housing Retrofit)
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for a Resident Liaison Officer role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to tenant communication and complaint management. We recommend role-playing with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Showcase your experience! When you get the chance to chat with potential employers, highlight your previous RLO experience and how you've successfully handled tenant queries. Real-life examples will make you stand out.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals ready to make a difference in the housing sector.
We think you need these skills to ace Resident Liaison Officer – Temp-to-Perm (Housing Retrofit)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous RLO experience and communication skills. We want to see how you've effectively addressed tenant queries in the past, so don’t hold back on those examples!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your passion for helping tenants and how you can manage customer complaints with ease.
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity ASAP!
How to prepare for a job interview at Fawkes and Reece
✨Know Your Stuff
Make sure you brush up on your previous experience as a Resident Liaison Officer. Be ready to discuss specific examples of how you've effectively communicated with tenants and resolved their queries. This will show that you understand the role and can hit the ground running.
✨Showcase Your Communication Skills
Since excellent communication is key for this position, practice articulating your thoughts clearly. You might want to prepare for common tenant scenarios and how you would handle them. This will demonstrate your ability to manage customer complaints and advise tenants effectively.
✨Research Fawkes and Reece
Take some time to learn about Fawkes and Reece and their approach to housing retrofit projects. Understanding their values and recent projects can help you tailor your answers and show that you're genuinely interested in working with them.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the team you'll be working with or how they measure success in this role. It shows that you're engaged and thinking about how you can contribute to their goals.
