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- Tasks: Engage with residents and manage communications for exciting retrofit projects.
- Company: Fawkes and Reece, a leader in social housing initiatives.
- Benefits: Earn £14.24 per hour plus mileage and gain valuable experience.
- Other info: Full UK driving licence needed; temporary position with potential for growth.
- Why this job: Make a difference in your community while enhancing your customer service skills.
- Qualifications: Experience in social housing and strong communication skills required.
The predicted salary is between 29500 - 29500 £ per year.
Fawkes and Reece is seeking a temporary Customer Liaison Officer to assist with a Kitchen and Bathroom and Retrofit scheme in South Yorkshire. The position involves engaging with residents, handling communications about the projects, and resolving issues.
Ideally, candidates should have experience in social housing and excellent customer service skills. The role offers £14.24 per hour plus mileage and requires a full UK driving licence.
Resident Liaison for Retrofit Projects employer: Fawkes and Reece
Contact Detail:
Fawkes and Reece Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison for Retrofit Projects
✨Tip Number 1
Get to know the company! Research Fawkes and Reece, their projects, and their values. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Resident Liaison, you'll be engaging with residents regularly. Role-play scenarios with friends or family to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Network like a pro! Connect with people in the social housing sector on LinkedIn or attend local events. You never know who might have a lead on a job or can give you insider tips about the application process.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for jobs like this one. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Resident Liaison for Retrofit Projects
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in social housing and customer service. We want to see how your skills match the role of a Resident Liaison, so don’t be shy about showcasing relevant projects you've worked on!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our Retrofit Projects. Keep it friendly and professional – we love a personal touch!
Showcase Communication Skills: Since the role involves engaging with residents, make sure to highlight your communication skills in both your CV and cover letter. We’re looking for someone who can handle conversations with ease and resolve issues effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Fawkes and Reece
✨Know Your Stuff
Make sure you understand the specifics of the Retrofit Projects and the role of a Customer Liaison Officer. Familiarise yourself with social housing issues and be ready to discuss how your experience aligns with the needs of residents.
✨Showcase Your Communication Skills
Since this role involves engaging with residents, practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully handled communications or resolved issues in previous roles.
✨Demonstrate Empathy
Residents may have concerns about the projects, so it's crucial to show that you can empathise with their situations. Think of instances where you've gone above and beyond to support customers and be ready to share those stories.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the projects and the team you'll be working with. This shows your genuine interest in the role and helps you assess if it's the right fit for you.