Fawkes & Reece Group is recruiting a Customer Care/Resident Liaison Manager for the East Midlands. You will oversee a team of Resident Liaison Officers, ensuring first-class service delivery across schemes and liaising with clients and housing partners.
You will drive customer experience improvements, coordinate resource planning, and support the region's customer strategy, while upholding health and safety standards and promoting social value activities.
Resident Experience Manager - Social Housing employer: Fawkes and Reece
Fawkes and Reece is an excellent employer, offering a supportive work culture that values teamwork and professional development. Located in Cheshire, employees benefit from a collaborative environment where growth opportunities are abundant, alongside competitive benefits that enhance work-life balance. Join us to be part of a dedicated team that prioritises employee satisfaction and meaningful contributions.
