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For Companies At a Glance
- Tasks: Manage homeowner enquiries and coordinate repairs in a fast-paced environment.
- Company: Leading national housebuilder in Greater London with a focus on customer care.
- Benefits: Competitive benefits, opportunities for progression, and a cycle to work scheme.
- Why this job: Join a collaborative team and make a positive impact on customer experiences.
- Qualifications: Experience in customer service and strong organisational and communication skills.
The predicted salary is between 36000 - 60000 £ per year.
A leading national housebuilder in Greater London is looking for a Customer Care Coordinator to manage homeowner enquiries and coordinate repairs. This role requires prior experience in customer service with residential developers, strong organizational and communication skills, and the ability to build relationships. The candidate will work in a fast-paced, collaborative environment and help maintain a positive customer experience.
Competitive benefits include opportunities for progression and a cycle to work scheme.
Resident Care & Repairs Coordinator employer: Fawkes and Reece
Contact Detail:
Fawkes and Reece Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Care & Repairs Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the residential development sector. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for those interviews! Research the company and its projects, and think about how your customer service experience aligns with their values. We want you to shine!
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've successfully managed multiple homeowner enquiries or coordinated repairs in the past. It’ll make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Resident Care & Repairs Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service, especially with residential developers. We want to see how your skills align with the role of a Resident Care & Repairs Coordinator.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your strong organisational and communication skills, and explain how you can build relationships with homeowners effectively.
Showcase Relevant Experience: When filling out your application, emphasise any previous roles where you managed enquiries or coordinated repairs. We love seeing real examples of how you've maintained a positive customer experience.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to review your application and get back to you quickly!
How to prepare for a job interview at Fawkes and Reece
✨Know Your Stuff
Before the interview, make sure you understand the role of a Resident Care & Repairs Coordinator. Familiarise yourself with common homeowner enquiries and repair processes in residential development. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you've successfully handled customer enquiries or resolved issues. Highlight your communication skills and how you built relationships with clients. This is crucial for demonstrating that you can maintain a positive customer experience.
✨Organisational Skills are Key
Since this role involves coordinating repairs, be ready to discuss how you manage multiple tasks and prioritise effectively. You might want to share specific tools or methods you use to stay organised, as this will show that you can thrive in a fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, and opportunities for progression. This not only shows your interest in the role but also helps you determine if the company is the right fit for you.
