At a Glance
- Tasks: Engage with tenants, resolve queries, and oversee kitchen replacement projects.
- Company: Reputable Social Housing Contractor known for quality service and staff retention.
- Benefits: Competitive hourly rate, supportive work environment, and valuable experience in social housing.
- Other info: Temporary position with potential for future opportunities.
- Why this job: Make a difference in your community while developing your skills in a rewarding role.
- Qualifications: 2 years' experience as a Resident Liaison Officer and a full driving licence.
The predicted salary is between 16 - 17 £ per hour.
Are you a Tenant Liaison Officer looking for a new challenge? We have a position available with a Social Housing Contractor who focuses on quality of service and customer care and has great staff retention rates. My client is a well-established Social Housing Contractor, who has an excellent reputation and strong pipeline of work. They are currently recruiting for a Tenant Liaison Officer to join them on a temporary basis (approximately 6 months) on a kitchen replacement scheme in Preston. This will start in early September and will run till approximately March 2027.
The successful candidate will have at least 2 years' experience as a Resident Liaison Officer working for a Social Housing Contractor.
Duties include:
- Pre entry visits and company inductions
- Collect tenancy agreement/approval forms
- Visiting tenants in their homes and advising them on when and what work is being carried out
- Acting as the main point of contact and dealing with any problems/queries that tenants may have
- Contacting neighbourhood housing associations and establishing working relations with them
- Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates
- Attending and chairing tenant forum meetings to advise tenants of works being carried out
- Monitoring customer complaints and resolving any potential issues
You must also have a full driving licence along with your own transport and ideally hold a current CSCS Card. The hourly rate is £16-17ph paid via an umbrella company.
Please note - due to a high volume of applications, if you have not been contacted within 5 working days then please deem your application unsuccessful on this occasion.
Resident Liaison Officer in Preston employer: Fawkes and Reece
Join a dynamic team as a Painter in Nottingham, where we prioritise a supportive work culture and offer competitive pay of £20 per hour. With opportunities for growth and the potential for contract extension, this role not only allows you to showcase your skills on a new build school scheme but also fosters a collaborative environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Resident Liaison Officer in Preston
✨Get Involved in Local Community Projects
One of the best ways to land a temporary role in social work is to dive headfirst into local community projects. Volunteer your time or skills at local charities or community centres to not only gain experience but also to connect with professionals in the field. They might just have some insider knowledge on temporary positions that pop up!
✨Engage with Social Work Networks
Join online forums and social media groups specifically for social workers. Platforms like Facebook or LinkedIn have dedicated groups where professionals share temporary job opportunities. Being an active member can help you stay in the loop and even get recommendations from those already in the field.
✨Attend Workshops and Seminars
Keep an eye out for workshops, seminars, or conferences related to social work in your area. These events aren't just great for learning; they're also hotbeds for networking! You never know who might be hiring or can point you towards a temporary position while you're soaking up new skills.
✨Apply Directly Through Our Website!
When you spot a role that piques your interest, especially for a temporary position, make sure to apply directly through our website! This not only shows your commitment to Fawkes and Reece, but also gives you an edge by putting your application right in front of the hiring team. Let’s get you moving on that path to your next opportunity!
We think you need these skills to ace Resident Liaison Officer in Preston
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let's highlight why you're passionate about social work and how your values align with those of Fawkes and Reece. Share specific experiences where you made a difference, as this field thrives on genuine motivation and connection.
Demonstrate Relevant Experience:When listing your experience, focus on any internships, volunteer roles, or temporary positions you've had in social work or related fields. Those skills are gold! Think about situations where you helped individuals or communities, and don't forget to mention any relevant certifications, like safeguarding or mental health first aid.
Keep It Concise and Relevant:Remember, for a temporary role, hiring managers want to see how you fit in and can hit the ground running. Keep your CV clear and to the point, showcasing only the experience that really matters for the role at Fawkes and Reece. We recommend a two-page limit – make every word count!
Emphasise Flexibility and Adaptability:Considering this is a temporary position, it's vital to show you can adapt to new environments quickly. In your application, highlight any past experiences where you had to adjust to different teams or roles smoothly. This shows you understand the nature of temporary work and are ready for the challenge!
How to prepare for a job interview at Fawkes and Reece
✨Sharpen Your Empathy Skills
In social work, it's all about understanding and connecting with people from diverse backgrounds. Make sure to prepare some examples from your experience where you've demonstrated empathy and resilience. Practising active listening techniques can help you articulate your approach during the interview with Fawkes and Reece.
✨Know Your Frameworks
Familiarise yourself with key social work theories and frameworks, like the ecological systems theory or person-centred approaches. These concepts might pop up during your interview for the temporary Resident Liaison Officer role at Fawkes and Reece, so it's good to have a couple of insights ready to share.
✨Highlight Flexibility and Adaptability
Since this is a temporary position, showcasing your flexibility is key. Be prepared to discuss past experiences where you quickly adapted to new environments or changing client needs, which is crucial in the dynamic world of social work.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions that test your decision-making skills and ethical judgement. Think about how you would handle specific challenges you might face in the field. Having a clear structure for your answers will show Fawkes and Reece that you can think critically and act effectively under pressure.