At a Glance
- Tasks: Provide contract administration and support for refurbishment programmes.
- Company: Join a top-tier contractor in the Social Housing sector.
- Benefits: Enjoy a competitive salary, bonus potential, and 26 days holiday.
- Other info: Opportunity for growth in a forward-thinking environment.
- Why this job: Be part of a supportive team making a real difference in communities.
- Qualifications: Previous admin experience and strong customer service skills required.
The predicted salary is between 28000 - 28000 £ per year.
Salary: 28k
Bonus: entitlement based on performance KPIs
Holidays: 26 days holiday + 8BH - buy and sell
Benefits:
- Life assurance
- Pension scheme
- Private medical insurance
Key aspects of the role:
- Provide contract administration and call-handling support across refurbishment programmes
- Accurately maintain and update both client systems and the in-house platform
- Support the coordination of administrative activities across the service
- Arrange appointments with tenants and subcontractors to ensure smooth delivery of works
- Assist with the collection and processing of data to support operational requirements
- Work collaboratively within a wider delivery team, reporting to the Project Manager
What you’ll need:
- Previous experience in an administrative role, ideally within planned maintenance or refurbishment environments
- Strong customer service background with excellent communication skills
- Confidence using Microsoft Office packages
- Professional telephone manner with a focus on customer engagement
- Ability to effectively manage workloads and prioritise tasks across multiple programmes
Who you’ll be working for: A Tier 1 contractor with an excellent reputation in the Social Housing sector. This role will be based in their Nottingham office, offering the opportunity to be part of a supportive and forward-thinking delivery team.
What’s next: If you would like to find out more about this Administrator opportunity, please apply with an up-to-date copy of your CV or contact Anna Phillipson in our Sheffield office.
Administrator in Nottingham employer: Fawkes and Reece
Join a Tier 1 contractor renowned for its commitment to excellence in the Social Housing sector, where you will thrive in a supportive and collaborative work environment. With competitive benefits including a salary of £28k, performance-based bonuses, and generous holiday allowances, this Nottingham-based role offers ample opportunities for professional growth and development. Experience a culture that values teamwork and customer engagement, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in social housing or refurbishment. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for the interview by researching the company and its projects. Knowing their recent works and values will help you stand out as someone genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! Since this role requires excellent customer service, consider role-playing common scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Administrator in Nottingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous administrative experience, especially in planned maintenance or refurbishment. We want to see how your skills match the role, so don’t be shy about showcasing your customer service background!
Show Off Your Communication Skills:Since this role involves a lot of call-handling and coordination, it’s crucial to demonstrate your excellent communication skills. Use clear and concise language in your application to reflect your professional telephone manner.
Highlight Your Tech Savvy:We’re looking for someone who’s confident using Microsoft Office packages. Mention any specific software you’ve used in previous roles that could be relevant to the job. It’ll show us you’re ready to hit the ground running!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just upload your CV and you’re good to go!
How to prepare for a job interview at Fawkes and Reece
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Administrator position. Familiarise yourself with contract administration and call-handling support, as well as the importance of maintaining client systems. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since a strong customer service background is essential, prepare examples from your previous roles where you excelled in communication and engagement. Think about specific situations where you resolved issues or improved customer satisfaction, and be ready to share these during the interview.
✨Demonstrate Your Organisational Skills
The ability to manage workloads and prioritise tasks is crucial for this role. Be prepared to discuss how you've successfully handled multiple projects in the past. You could even bring a simple example of a time when you juggled various responsibilities and how you ensured everything ran smoothly.
✨Familiarise Yourself with Microsoft Office
As you'll need to use Microsoft Office packages, brush up on your skills before the interview. If you have any specific experiences using Excel for data processing or Word for documentation, mention them. This shows that you're not only capable but also proactive in ensuring you're ready for the job.
