Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer queries and coordinate remedial works during warranty periods.
- Company: Regional house builder with a focus on customer satisfaction.
- Benefits: 25 days holiday, pension contributions, and life assurance.
- Why this job: Join a team that values communication and customer care in the property sector.
- Qualifications: Experience in customer service and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
A regional house builder is seeking an experienced Customer Services Coordinator in Chesterfield. The successful candidate will manage customer queries during their warranty period, coordinating remedial works and ensuring effective communication with customers.
Responsibilities include:
- Managing issues
- Providing updates
- Overseeing contractor performance
Attractive benefits include 25 days holiday, pension contributions, and life assurance.
Ideal candidates will have a track record in customer service within the property sector and strong communication skills.
New Homes Customer Care Coordinator employer: Fawkes and Reece
Contact Detail:
Fawkes and Reece Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land New Homes Customer Care Coordinator
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about managing customer queries and updates, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use our resources to sharpen those skills.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you. Plus, it’s a great way to learn more about the company culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace New Homes Customer Care Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service, especially within the property sector. We want to see how your skills match up with what we’re looking for, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the New Homes Customer Care Coordinator role. Share specific examples of how you've managed customer queries and coordinated works in the past.
Show Off Your Communication Skills: Since effective communication is key in this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors – we want to see your attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see all the other great opportunities we have available!
How to prepare for a job interview at Fawkes and Reece
✨Know Your Customer Service Stuff
Make sure you brush up on your customer service experience, especially in the property sector. Be ready to share specific examples of how you've handled customer queries and resolved issues in the past. This will show that you understand the role and can hit the ground running.
✨Communicate Clearly and Confidently
Since strong communication skills are key for this role, practice articulating your thoughts clearly. You might want to do a mock interview with a friend or family member. Focus on being concise while still providing enough detail to showcase your expertise.
✨Familiarise Yourself with the Company
Do some research on the regional house builder. Understand their values, recent projects, and what sets them apart in the market. This knowledge will not only help you answer questions but also allow you to ask insightful questions, showing your genuine interest in the company.
✨Prepare for Scenario-Based Questions
Expect to be asked about how you'd handle specific customer service scenarios. Think of a few challenging situations you've faced and how you resolved them. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.