At a Glance
- Tasks: Engage with tenants and manage customer interactions on-site for a housing project.
- Company: Dynamic recruitment agency focused on social housing solutions.
- Benefits: £16.00 per hour, immediate start, and potential for permanent role.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Opportunity to grow within the social housing sector.
The predicted salary is between 13 - 16 £ per hour.
A recruitment agency is looking for a Customer Liaison Officer in Macclesfield for a temporary position leading to permanent employment. The role involves conducting pre-entry visits and on-site customer interactions for a kitchens and bathrooms social housing project.
Candidates should be able to monitor customer complaints and serve as the primary point of contact during construction.
The pay rate is £16.00 per hour, with immediate starts available.
Social Housing CLO: Onsite Tenant Liaison (Temp-to-Perm) in Macclesfield employer: Fawkes and Reece
Contact Detail:
Fawkes and Reece Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Social Housing CLO: Onsite Tenant Liaison (Temp-to-Perm) in Macclesfield
✨Tip Number 1
Get to know the company and its projects before your interview. Research their social housing initiatives and be ready to discuss how your experience aligns with their goals. This shows you're genuinely interested and prepared!
✨Tip Number 2
Practice your communication skills! As a Customer Liaison Officer, you'll need to interact with tenants regularly. Role-play common scenarios with a friend to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Be proactive in following up after your interview. A quick thank-you email can go a long way in keeping you top of mind for the hiring team. It shows your enthusiasm and professionalism!
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find roles like this one and keep track of your applications. Plus, it helps us connect you with opportunities tailored to your skills!
We think you need these skills to ace Social Housing CLO: Onsite Tenant Liaison (Temp-to-Perm) in Macclesfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and social housing. We want to see how your skills match the role of a Customer Liaison Officer!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can make a difference on-site. Let us know what makes you the perfect fit!
Showcase Your Communication Skills: As a primary point of contact, strong communication is key. In your application, give examples of how you've effectively handled customer interactions or complaints in the past.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates!
How to prepare for a job interview at Fawkes and Reece
✨Know the Project Inside Out
Before your interview, make sure you understand the specifics of the kitchens and bathrooms social housing project. Research the company’s previous projects and be ready to discuss how you can contribute to this one.
✨Showcase Your Customer Service Skills
As a Customer Liaison Officer, your ability to handle customer complaints is crucial. Prepare examples from your past experiences where you successfully resolved issues or improved customer satisfaction. This will demonstrate your capability in the role.
✨Prepare for On-Site Scenarios
Think about potential on-site situations you might encounter during the project. Be ready to discuss how you would approach these scenarios, focusing on communication and problem-solving skills that are essential for liaising with tenants.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face on-site, or how success is measured in this role. This shows your genuine interest and helps you assess if it’s the right fit for you.