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- Tasks: Build strong relationships with tenants and manage their queries during refurbishment projects.
- Company: Reputable social housing contractor based in Warrington.
- Benefits: Competitive salary of £30K, full-time permanent role, and travel opportunities across the North West.
- Why this job: Make a real difference in the community while enhancing your customer service skills.
- Qualifications: Strong customer service background, full driving license, CSCS Card preferred.
- Other info: Exciting opportunity to work in a dynamic environment with a focus on tenant satisfaction.
The predicted salary is between 24000 - 36000 £ per year.
A reputable social housing contractor in Warrington is seeking a Tenant Liaison Officer to support refurbishment projects. The role involves developing relationships with tenants, managing appointments, and addressing tenant queries.
Candidates should have a strong customer service background, a full driving license, and preferably a CSCS Card. Travel across the North West is required as part of the role. This is a full-time, permanent position offering an annual salary of £30K.
Tenant Liaison & Resident Relations Officer (North West) in London employer: Fawkes and Reece
Contact Detail:
Fawkes and Reece Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenant Liaison & Resident Relations Officer (North West) in London
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their projects. We want you to show genuine interest in their work and how you can contribute to tenant relations. Practice common interview questions to boost your confidence!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We streamline the process and ensure your application gets the attention it deserves. Plus, we’re always looking for passionate individuals to join our team!
We think you need these skills to ace Tenant Liaison & Resident Relations Officer (North West) in London
Some tips for your application 🫡
Show Off Your Customer Service Skills: We want to see how your customer service experience shines through in your application. Make sure to highlight any relevant roles where you've built strong relationships and handled queries effectively.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to the role. Mention specific experiences that relate to tenant liaison and managing appointments.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position without any hiccups!
How to prepare for a job interview at Fawkes and Reece
✨Know Your Stuff
Before the interview, make sure you understand the role of a Tenant Liaison Officer. Familiarise yourself with the social housing sector, especially in the North West. Research the company’s recent projects and their approach to tenant relations so you can speak confidently about how you can contribute.
✨Showcase Your Customer Service Skills
Since this role heavily relies on customer service, prepare examples from your past experiences where you successfully managed tenant queries or resolved conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving abilities.
✨Demonstrate Your Communication Skills
As a Tenant Liaison Officer, effective communication is key. Practice articulating your thoughts clearly and concisely. During the interview, listen actively and respond thoughtfully to show that you value the interviewer’s input and are genuinely interested in the conversation.
✨Be Ready for Travel Questions
Since the role requires travel across the North West, be prepared to discuss your driving experience and how you plan to manage your schedule. Highlight your flexibility and willingness to meet tenants at their convenience, which shows your commitment to excellent service.
