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- Tasks: Manage homeowner enquiries and coordinate repairs in a fast-paced environment.
- Company: Leading national housebuilder in Greater London with a focus on customer care.
- Benefits: Competitive benefits, opportunities for progression, and a cycle to work scheme.
- Why this job: Join a collaborative team and make a positive impact on customer experiences.
- Qualifications: Experience in customer service and strong organisational and communication skills.
The predicted salary is between 36000 - 60000 £ per year.
A leading national housebuilder in Greater London is looking for a Customer Care Coordinator to manage homeowner enquiries and coordinate repairs. This role requires prior experience in customer service with residential developers, strong organizational and communication skills, and the ability to build relationships. The candidate will work in a fast-paced, collaborative environment and help maintain a positive customer experience.
Competitive benefits include opportunities for progression and a cycle to work scheme.
Resident Care & Repairs Coordinator in London employer: Fawkes and Reece
Contact Detail:
Fawkes and Reece Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Care & Repairs Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the residential development sector. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching the company and its projects. Knowing their recent developments will help you stand out and show your genuine interest in the role.
✨Tip Number 3
Practice your communication skills! Since this role is all about managing homeowner enquiries, being able to articulate your thoughts clearly will be key during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team.
We think you need these skills to ace Resident Care & Repairs Coordinator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service, especially with residential developers. We want to see how your skills align with the role of a Resident Care & Repairs Coordinator.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your strong organisational and communication skills, and explain how you can build relationships with homeowners effectively.
Showcase Relevant Experience: When detailing your previous roles, focus on experiences that demonstrate your ability to manage enquiries and coordinate repairs. We love seeing real examples of how you've maintained a positive customer experience.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at Fawkes and Reece
✨Know Your Stuff
Before the interview, make sure you understand the role of a Resident Care & Repairs Coordinator. Brush up on your knowledge of customer service in residential development and be ready to discuss your previous experiences that relate directly to this position.
✨Showcase Your Communication Skills
Since this role involves managing homeowner enquiries, practice articulating your thoughts clearly and confidently. Prepare examples of how you've effectively communicated with customers in the past, especially in challenging situations.
✨Demonstrate Organisational Prowess
In a fast-paced environment, being organised is key. Think of specific instances where you successfully managed multiple tasks or projects simultaneously. Be ready to share how you prioritise your workload to ensure a positive customer experience.
✨Build Rapport
Relationship-building is crucial for this role. During the interview, focus on how you connect with others. Share stories that highlight your ability to establish trust and rapport with customers, as well as your teamwork skills in a collaborative setting.
