At a Glance
- Tasks: Resolve defects quickly and conduct inspections on residential developments.
- Company: A leading New Homes Developer with projects around the M25.
- Benefits: Competitive pay, supportive team environment, and opportunities for growth.
- Other info: Ideal for those with a trades background like carpentry or decorating.
- Why this job: Join a dynamic team and make a difference in new homes.
- Qualifications: 5+ years in residential maintenance and strong problem-solving skills.
The predicted salary is between 30000 - 40000 £ per year.
I am working with a New Homes Developer who have residential developments within the M25. They are looking for a Customer Care Technician to join their team ideally with 5+ years residential maintenance experience. The ideal candidate will have comprehensive knowledge of construction and ability to problem-solve with defects, likely to come from a background in the trades e.g. Painting, Decorating, Carpentry and Joinery.
Responsibilities:
- Resolve defects in a speedy manner
- Complete all required paperwork (time sheets) for submission to the Divisional offices
- Carry out inspections of reported defects as and when required
- Report any repetitive defects on active and non-active sites to the Customer Care Manager
Mobile Customer Care Technician in London employer: Fawkes and Reece
Join a forward-thinking New Homes Developer that values its employees and fosters a collaborative work environment. With a strong focus on professional development, you will have ample opportunities to enhance your skills in residential maintenance while working within the vibrant M25 area. Enjoy a supportive culture that prioritises employee well-being and offers competitive benefits, making it an ideal place for those seeking a rewarding career in construction.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Customer Care Technician in London
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Fawkes and Reece, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Mobile Customer Care Technician at Fawkes and Reece.
We think you need these skills to ace Mobile Customer Care Technician in London
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Fawkes and Reece
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
